Front Office Team Member/ Receptionist

Our mission at Novotel London Waterloo is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you.

As part of our team, you can enjoy:

Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
Discounted hotel rates worldwide in Accor Hotels
Continuous learning and development with our Accor Academy
Support for your wellbeing in your professional and personal lives
Opportunities to grow anywhere, with over 5,000 hotels in more than 100 countries
Active participation in initiatives to build a more inclusive and sustainable world
And many more benefits and perks: Our goal is to help you grow and give you the inspiration to bring out your personality.
As our next Receptionist, you...

Will be the 'face of Novotel London Waterloo', welcoming our guests warmly, prioritizing their well-being, and adding your personal touch to their stay.

Will connect with the different departments of the hotel to ensure a wonderful guest experience.

Are a passionate individual dedicated to continuously improving the quality of the hotel's services.

Additional information:

To support your role and success, you will receive training in all front-of-house related functions and property safety.

By joining us as a Receptionist, you will become part of a friendly team of 15 talented colleagues. Our hotel features 178 rooms, meeting rooms, a bar, restaurant, and fitness & sauna facilities.

To ensure you can best welcome and care for our guests, you must be fluent in English.

Understanding things from our guests' perspective is key, so while you settle into your new role, we will arrange a one-night stay for you to experience this firsthand.

Ready to discover more? Get in touch with us. We would love to hear from you.

One more thing...

By working at the Novotel London Waterloo, you will be part of the Accor network, the worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy, and explore Accor's limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent, creating an environment where everyone feels they belong.

Benefits and Perks
• Free night stays in our UK hotels

• 50% discount in any Accor Restaurant

• Discounted hotel rates worldwide in Accor Hotels

• Continuous learning and development with our Accor Academy

• Support for your wellbeing in your professional and personal lives

• Opportunities to grow anywhere, with over 5,000 hotels in more than 100 countries

• Active participation in initiatives to build a more inclusive and sustainable world

• And many more benefits and perks!

What We Offer
You will become part of a friendly team of 15 talented colleagues.

Our hotel features 178 rooms, meeting rooms, a bar, restaurant, and fitness & sauna facilities.

Requirements
Fluency in English is required.

Understanding things from our guests' perspective is essential.

A one-night stay will be arranged to experience this firsthand.

Our Commitment to Diversity & Inclusion
We are an inclusive company and strive to attract, recruit, and promote diverse talent.