FULL TIME

Type of Hire:
Experienced (relevant combo of work and education)

Education Desired:
Bachelor of Information Technology

Travel Percentage:
0%

Network Manager Senior - 2+ Years - Bangalore

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun.

About the team

It’s an amazing opportunity to join a talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions!

What you will be doing

• Performs device configurations, internal operating system upgrades, and software upgrades and deploys network devices, including routers, switches, load balancers, and firewalls.
• Follows documented network services processes and procedures—identifies gaps in processes or documentation and suggests improvements.
• Monitors, responds to, and provides resolution for all network problems and incident tickets.
• Utilizing a case management system (CMS), documents status updates and problem resolutions.
• Performs customer service duties and responds to customer requests as defined by management.
• Responds to customer requests as defined by management, completing assignments in a timely manner with an acceptable level of quality.
• Troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment and all other network issues.
• Prepares activity reports as requested by management.
• Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management.
• Maintains network services documentation related to work area.
• Completes network change requests in accordance with service level agreements.
• Maintains network lab and equipment inventory.
• Other related duties assigned as needed.
What will you bring?
• Overall, 2+ years of networking experience
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner.
• Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network and routing protocols, DNS
• Knowledge of basic IT technologies, i.e., operating systems, network devices, software development, and architecture
• Requires knowledge of basic office tools
• Ability to understand and apply technical concepts
• Team skills, including the ability to establish and maintain effective working relationships
• Flexibility, versatility, dependability

Added bonus if you have:
• Knowledge of FIS’ products and services
• Knowledge of banking or the financial services industry

What we offer you:
• A range of benefits designed to help support your lifestyle and well-being
• A multi-faceted job with a broad spectrum of responsibilities
• A modern international work environment and a dedicated and innovative team
• A broad range of professional education and personal development possibilities—FIS is your final career step.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies that are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.