Games Host/Hostess

Overview
We are seeking a friendly and organized Host/Hostess to join our team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive. Your primary responsibility will be to manage the flow of guests, maintain a positive atmosphere, and provide exceptional customer service. If you have a passion for kids entrainment, in a busy family owned and operated. if enjoy interacting with people, loud environments and organized caps! The us at nerf city, we would love to hear from you.

Responsibilities

Greet guests warmly upon arrival and ****** them to their tables.
Manage reservations and waitlists efficiently to optimize seating.
Provide info and inform guests about birthday parties and drop in rates
Ensure that dining areas are clean, organized, and inviting.
Assist with cash handling and processing payments when necessary.
Address guest inquiries and concerns promptly and professionally.
Collaborate with other staff members to ensure smooth service.
Qualifications

Strong customer service skills with a friendly demeanour.
Ability to handle cash transactions accurately.
Experience working with children is a plus, as we welcome families on a daily basis.
Excellent public speaking skills for communicating with guests effectively.
Be upbeat and getting a crowd excited and keep them enaged during game play!
A passion for guest services and creating memorable party atmosphere experiences.
Ability to work in a fast-paced environment while maintaining composure.
Join our team as a Host/Hostess and contribute to creating an enjoyable birthday celebrations, sport team bookings and any off hour custom bookings, creating a great experience for all our guests!

Job Type: Part-time

Pay: $15.00-$20.00 per hour

Expected hours: 3 – 30 per week

Additional pay:

Tips
Benefits:

Casual dress
Flexible schedule
On-site parking
Store discount
Schedule:

Evening shift
Every Weekend
Monday to Friday
Weekends as needed
Weekends only
Work Location: In person

Expected start date: 2025-06-12