GeM Executive

GeM Executive / GeM Officer

Department:

Sales / Purchase / Government Liaison

Job Summary:

Responsible for managing end-to-end activities on the Government e-Marketplace (GeM) portal, including registration, product listing, bidding, order processing, payment follow-up, and compliance, ensuring smooth operations aligned with government procurement processes.

Key Responsibilities:
• Register and maintain company profile on GeM portal.
• Upload and update product/service catalogues with correct specifications, pricing, and documentation.
• Monitor tenders, bids, and enquiries on GeM, ensuring timely participation in relevant bids.
• Handle bid preparation, documentation, and submission as per GeM norms.
• Coordinate with internal teams (sales, accounts, dispatch) for order execution.
• Process orders, generate invoices, and upload dispatch details on GeM.
• Follow up for payments and resolve disputes/claims via the portal.
• Ensure compliance with GeM guidelines and timely renewal of certificates and listings.
• Prepare periodic reports on GeM activities, bid status, and sales performance.
• Stay updated with the latest GeM updates, policies, and procedures.
• Address buyer queries and grievances through the GeM system promptly.

Key Skills Required:
• Knowledge of Government e-Marketplace (GeM) operations.
• Good understanding of tendering and government procurement processes.
• Strong documentation, compliance, and record-keeping skills.
• Proficiency in MS Office (Excel, Word) and internet-based applications.
• Strong coordination and follow-up skills.
• Attention to detail and process orientation.

Qualifications:
• Graduate in any discipline
• Certification or prior training in GeM operations (preferred).

Experience:
• 1–3 years of experience handling GeM operations or government tender processes.
• Freshers with GeM knowledge and strong learning ability may also be considered.