Belmont Health & Wealth
Belmont Health & Wealth is a comprehensive health and wealth resource firm that emphasizes the intrinsic connection between well-being and financial stability.
Recognizing that healthy individuals are more productive, optimistic, and resilient, our company offers tailored solutions encompassing Group Employee Benefits, Group Retirement Plans, Third Party Administration, and Wellness Strategies.
Operating as a Third Party Administrator, we provide clients with flexibility by collaborating with multiple insurance carriers, ensuring customized plans that meet specific needs.
With a salaried staff and a commitment to prioritizing clients' interests, Belmont delivers personalized service without promoting unnecessary products. Our holistic approach aims to help clients balance life at work, home, and in between
Belmont is actively seeking a General Administrator to join our dedicated team.
Job Title: General Administrator Location: Belmont Health and Wealth
Job Summary:
Belmont Health and Wealth is seeking a detail-oriented and organized General Administrator to join our team. This role is essential in providing administrative support, ensuring efficient office operations, and delivering excellent customer service to our members.
Key Responsibilities:
Open and distribute incoming mail
Answer phone calls and direct inquiries as needed
Operate basic office equipment, including copier, printer, and mail machine
Assist with general member inquiries, including eligibility and dollar bank balances
Provide customer service support for claims assistance, including declined or escalated claims
Process claims payments for members
Prepare and mail communications, including monthly letters, notifications, and student status updates
Assemble and distribute employee packages for new members
Upload claims to the claims server
Assist walk-in clients with form completion, including:
LTD forms
Death benefit forms
Health claim forms
Enrollment forms
Ideal Candidate:
Proficient in Microsoft Office Suite, including Excel, Word, and Outlook
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Excellent organization skills
Capable of working independently as well as collaboratively across different levels of the organization
If you are a highly organized professional with a passion for customer service and administrative excellence, we encourage you to apply for this exciting opportunity. Please send your resume and cover letter to
[email protected].
Shelley Randall
Administration Manager
Benefit from our experience | www.jdbgroup.ca
Job Type: Full-time
Schedule:
Monday to Friday
Experience:
Customer Service: 5 years (preferred)
Work Location: In person