Job Description
The Parlour Italian Kitchen & Bar is a celebration of the Italian philosophy that those who eat well, live well. It is a place where exceptional food, fine wine, and meaningful connection come together—where friends and family gather without watching the clock, settling in to relax, savor, and truly enjoy one another’s company.
From the moment guests step on to our cobblestone brick patio with outdoor wood burning fireplace, they will enter an absolutely stunning space—defined by modern style meeting time-honored Italian tradition. More than a restaurant, The Parlour Italian Kitchen & Bar is a vibrant lounge, a neighborhood gathering place, and a destination known for its lively atmosphere, handcrafted pastas, gourmet wood-fired pizzas, and thoughtfully curated wine selection…they are immersed in an atmosphere that feels both elevated and inviting.
At the heart of The Parlour Italian Kitchen & Bar is our stone-encased, 900-degree wood-burning oven and an unwavering commitment to excellence, sourcing the finest ingredients from Italy, including 00 flour, world-class tomatoes and cheeses, alongside premium local meats—resulting in what many consider the best pizza in Edmonton….and we do too!
We are seeking an exceptional General Manager to lead our fresh-food Italian restaurant—a highly visible, guest-driven role for a polished, articulate, and inspiring hospitality leader with a deeply rooted passion for culture-building. This opportunity is for someone who thrives on connection, presence, and excellence. The position calls for dedicated hands on hospitality leader who understands both the art of great food and the energy of a lively atmosphere—someone who can balance operational excellence with warmth, creativity, and can provide an elevated guest experience.
Successfully operating The Parlour Italian Kitchen & Bar requires mastery of a high-energy, fast-paced environment, with the ability to seamlessly transition from a filled 2 story dining room on Oilers games nights or concerts, to large parties, private events, and weddings. The Parlour Italian Kitchen & Bar is not just a restaurant—it is an experience rooted in hospitality, craftsmanship, and the timeless joy of sharing a great meal with the people who matter most.
The ideal candidate is well-spoken, confident, and naturally engaging—someone who sets the tone on the floor, builds strong teams through leadership and example setting, and creates memorable guest experiences every day. You bring energy, warmth, and professionalism, balancing a lively attitude with operational discipline and high standards.
This position is for a qualified candidate with upscale restaurant experience ONLY.
If you are passionate about hospitality, inspired by Italian cuisine made fresh, and motivated by the opportunity to lead something special, we want to meet you.
OUR MISSION: To Create the Ultimate Experience in ‘Eat, Drink & Play’
OUR VISION: Together, as a team, we will continue to exceed guest expectations by developing new concepts, honoring the values of our craft, and constantly improving our business performance allowing us to define ourselves as the most innovative dining group in Alberta.
OUR VALUES
PRIDE & PASSION — in all that you do.
COMMITTED — to our team and our goals.
OWNERSHIP THINKING – treating each area of our business as if you own it.
Always after the “FANATICAL GUEST EXPERIENCE.”
GENERAL MANAGER: Our General Managers are ultimately responsible for the overall success & profitability of the operation.
RESPONSIBILITES:
Develops staff, sets performance targets and provides regular feedback to HO
Uses effective hiring methods, promotes continuous hiring and recognizes high potential talent
Produces quality candidates for future leadership positions to support our future growth plans Manages and is accountable for ALL FOH related costs
Strives to increase sales by using knowledge of CHG's leverage & unique market advantage and resolves potential challenges at a store level
Works with the Chef to oversee kitchen operations
Prepares weekly schedules to meet projected sales and labour costs
Upholds stringent environmental standards - regularly monitoring and evaluating the decor, lighting and music of the restaurant to maintain CHG's standards
Develops and participates in sales & marketing initiatives and optimizes the opportunity for 'customer touches' to create a loyal customer base
ATTRIBUTES
Leads by example at all times
Is a self-starter and can always envision the big picture
Handles pressure well in a highly paced and professional atmosphere
Is well organized with excellent multi-tasking and delegation skills
Has effective communication skills, both written and oral
Demonstrates a professional, financially astute business approach in all that he/she does
Is committed to the professional development of ALL staff
Fosters our team culture and promotes a fun & positive working environment
Job Types: Full-time, Permanent
Pay: $50,000.00-$95,000.00 per year
Benefits:
Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Experience:
General Management: 3 years (required)
Assistant Management: 5 years (preferred)
Licence/Certification:
ProServe (required)
Food Handler Certification (preferred)
Work Location: In person
