Global Functions Technology Business Office Resource Manager | C12 | AVP

Global Functions Technology Business Office Resource Manager – C12 – AVP

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Global Functions Technology is a diverse organization comprised of more than 15,000 talented professionals with some of the brightest minds – all working together to realize Citi’s Vision of growth and economic progress. As a group, we partner with the Finance, Risk, Compliance, and Human Resources teams to drive the delivery of innovative technology solutions using common data, analytics, and platforms. Our technology operates in real-time environments, capturing and managing market, transaction, and accounting data, as well as the data from millions of customers daily. Our solutions cover all products and geographies in which Citi does business. We are the backbone for reporting across the bank, satisfying our regulatory commitments, enabling our businesses to be nimbler and helping to safeguard customer assets through highly effective controls.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.Job Overview

The Business Office Resource Manager is part of the Chief of Staff function within Global Functions Technology (GFT). The role supports the delivery of the group’s resource management as well as keeping senior stakeholders informed on day-to-day activities of their organization resource activities. This role also helps achieve integrated organizational goals by defining objectives, measures and protocols, providing the vision and ensuring plans are aligned, facilitating collaboration, and monitoring progress.

Responsibilities:
• Interface with centralized staffing office on contractor hiring requirements and partner with business managers to forecast monthly headcount
• Consolidate bi-weekly Resource Justification submission requests for ‘time and materials’ and ‘fixed price’ resources globally
• Interface with global Relationship Managers to ensure suppliers are consistent with resource and location strategy
• Submit approval/disapproval of funds requests for budget reports and analyze monthly department reports to maintain expenditure controls
• Examine budget estimates for completeness, accuracy, and conformance with procedures and regulations
• Complete compliance related activities and reporting
• Assist with real estate analytics and reporting
• Provide advice and technical assistance with cost analysis, fiscal allocation, and budget preparation
• Review data for accuracy and create required reporting to manage the data
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Drive administrative, operational, reporting and quality improvements through partnership with internal teams.
• Support the team with vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing.
• Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed.
• Enhance and monitor business management routines and disciplines for your team’s compliance with corporate policies.
• Other administrative duties and ad hoc projects, as necessary
• Liaise with Finance, Technology, Risk and Control, PMO, HR, Vendor Management and other Business Office teams to build and maintain the appropriate supporting infrastructure for business management.

Qualifications:
• 5-8 years of relevant experience
• Advanced Excel expertise including demonstrated capabilities with pivot tables, VLOOKUP’s, and formulas
• Experience with databases and information management
• Consistently demonstrates clear and concise written and verbal communication skills

Education:
• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:
Business Strategy, Management & Administration

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Job Family:
Business Administration

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Time Type:
Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

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