Global IT Solution Architect Expert Senior Manager

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FolkServ


ServiceNow ITOM Architect
FolkServ • New Delhi, Delhi • via Learn4Good
+ hours ago
Full–time
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Job description
Full time role with the client.

Job Overview: We are seeking an experienced Service Now ITOM (IT Operations Management) Architect to join our team. The ideal candidate will possess deep expertise in Service Now ITOM modules, including but not limited to Event Management, Discovery, Service Mapping, and Orchestration. The architect will be responsible for designing, implementing, and optimizing IT...
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Boston Consulting Group


Global IT Solution Architect Expert Senior Manager
Boston Consulting Group • New Delhi, Delhi • via Boston Consulting Group
+ hours ago
Full–time
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Job description
WHAT YOU'LL DO

We are seeking a highly skilled Gen AI/LLM Solution Architect Expert Senior Manager to join our team. This role is pivotal in building and accelerating solution delivery on our cloud-native Generative AI platform. The ideal candidate will possess a strong background in solution architecture, Gen AI and LLM-based solution delivery, cloud-native and distributed architectures, cloud infrastructure, and AI SDLC/MLOps/LLMOps. A passion for creating scalable, reliable, and efficient systems is essential.

In this critical role, you will leverage your expertise to design and implement advanced Generative AI solutions, ensuring they align with enterprise security and compliance standards. You will collaborate closely with platform team, our engineering teams and use-case teams to tackle their unique challenges, enabling them to achieve the outcomes. Additionally, you will document solution architectures thoroughly and review them with Platform teams, Enterprise Architects, Security, and other stakeholders to ensure alignment with enterprise architecture principles and security standards. Your leadership will be key in guiding development squads, including external vendors and contractors, to deliver high-quality solutions on our platform.

This position offers an exciting opportunity to be at the forefront of Gen AI innovation, working within a dynamic and collaborative environment. If you have a passion for cutting-edge technology and a drive to make a significant impact, we invite you to apply for this role.
YOU'RE GOOD AT
• Architecting, building and delivering scalable platform which are secure and compliant to enterprise requirements.
• Ability to drive projects and teams to deliver results for the business, balanced with adherence to standards and processes
• Influencing and being a technical thought partner with EAs, Lead Architects, Chapter Leads, TALs.
• Are passionate, intellectually curious, and enjoy learning new skills and capabilities.
• Committing to cross-functional collaboration to achieve the best results for the organization.
• Enjoying coaching and developing people to improve their performance, knowledge and expertise.
• Comfortable with both planning and execution.
• Bring a data-driven approach to decision making, both in day-to-day management and in making technical or architectural trade-offs.

YOU BRING (EXPERIENCE & QUALIFICATIONS)
• Master’s or bachelor’s degree in engineering (or equivalent). Preferably with a focus on artificial intelligence, machine learning, or data science 
• Proven Experience in architecting Gen AI, Artificial Intelligence, Machine Learning, or Natural Language Processing based systems for scale and robustness.
• 2+ years’ experience in experimenting, architecting and developing with LLM.
• 1 to 2 years of experience with LLMs and related services for production use case.
• 10+ years design and implementation experience of building enterprise grade platform services with distributed architecture and security/compliance adherence.  
Experience & Skills (Mandatory) 
• Strong knowledge and experience in Generative AI/ LLM based solutions.
• Strong experience working with key LLM models APIs (e.g. AWS Bedrock, Azure Open AI/ OpenAI) and LLM Frameworks (e.g. LangChain, LlamaIndex) 
• Strong experience with cloud infrastructure for AI/Generative AI/ML 
• Experience with multi-agent architecture & frameworks and an understanding of multi-agent systems and their applications in complex, multi-step problem-solving scenarios. 
• Expertise in building enterprise grade, secure data ingestion pipelines for unstructured data – including indexing, search, and advance retrieval patterns. 
• Knowledge of effective text chunking techniques for optimal processing and indexing of large documents or datasets. 
• Proficiency in generating and working with text embeddings with understanding of embedding spaces and their applications in semantic search and information retrieval. 
• Knowledge and Experience in building knowledge graphs in production.
• Experience with RAG concepts and fundamentals (VectorDBs, AWS OpenSearch, semantic search, etc.), Expertise in implementing RAG systems that combine knowledge bases with Generative AI models. 
• Experience with security related to LLM integrations.
• Experience with implementing LLM guardrails at platform, agent and application level.
• Knowledge of training and fine-tuning Foundation Models, including multimodal inputs and outputs 
• Proficiency in Python, TypeScript, NodeJS, ReactJS (and equivalent) and all associated GenAI libraries and frameworks. 
• Experience with LLM monitoring and observability. 
• Experience in LLM Testing and Evaluation.

YOU'LL WORK WITH
• Your Gen AI Platform team members, PO, and Chapter Lead. You will also work with other Domain Architects in Cloud and Platform Engineering Portfolio, by setting their direction, establishing objectives and key results, working on the staffing and development of your chapter, and ensuring that you maximize outputs and working products.
• Portfolio Lead Architect, Enterprise Architects, Technical Area Leads, Product Owners and Chapter Leads.
• Agile Coaches and Scrum Masters, that will ensure that you adopt agile principles, mindset and ways of working into your daily routine and who will coach you during the transformation.