Graduate, Data Processing and Enforcement

Graduate, Data Processing and Enforcement - (2500383)
A position that’s professionally rewarding | $7+,526 + super
Access to Mentoring, Coaching and Industry Expertise
Full time fixed term opportunity until December 2026

About the Opportunity

As part of the Customer & Marketing Program, the Graduate, Data Processing and Enforcement will develop their skills through a combination of on-the-job learning, structured development activities, and meaningful project work. In this role, you will make a real contribution to the team’s success by supporting the Enforcement Officer across a range of compliance, enforcement, and administrative functions.


You will assist with managing parking, compliance, and health enforcement activities, including expiations, court referrals, and prosecutions, ensuring adherence to legislation, Council policies, and procedures. You’ll work closely with the Customer Centre to deliver timely and accurate parking administration services and play an important role in resolving customer queries and correspondence.


This opportunity offers a strong foundation in compliance operations and public administration, with the chance to build your skills in customer service, stakeholder management, record-keeping, and legal processes. As part of the City of Adelaide’s Graduate Program, you’ll also be supported in your career development journey, with access to a range of training, projects, and mentoring experiences.


Why Our Graduate Program?

Our graduate program gives you a great opportunity to start building your career, while having our genuine impact on our City and our communities. As a capital city council, we have wide-ranging responsibilities, so you’ll be exposed to many different industries. This includes everything from community wellbeing to urban planning, events to infrastructure, lifestyle experiences to heritage, economic development to climate action, corporate services and many more.


Apart from gaining valuable insight into what makes our community unique, are entitled to a wide range of benefits such as:

Flexible work arrangements
A range of health & wellbeing offerings
On-site gym and chill-out areas
Social Club events where you get to connect with other colleagues

Specific to the graduate program, you will also have access to:

Mentorship: You'll be partnered with a City of Adelaide leader who will provide guidance and support throughout your first year.
Development: Approximately 40 hours of professional development over the graduate program, including participation in the City Leaders program and a collaborative group project with other graduates.
Regular check-ins: You’ll have regular 1:1 conversation with your leader to ensure ongoing support, goal setting, wellbeing checks and guidance.
Hone your skills: Opportunities to develop a broad range of transferable skills relevant to various government roles federal, state and local.
Networking opportunities: within the City Council and the broader government sector.

For more information about what it’s like to work for the City of Adelaide, including the benefits, please visit www.cityofadelaide.com.au/careers


About You

To be successful in this role you will have:

Graduated within approximately the last year or are expecting to graduate within approximately the next 6 months, with a degree in Business / Legal Studies or related field.
Understanding of the customer service environment in delivering a high level of customer satisfaction.
Demonstrated ability to plan and operate efficiently under pressure to complete work.
Skilled in communication and being able to present effectively both orally and written.
Strong organisational skills, the ability to successfully manage competing priorities, maintain attention to detail and meet deadlines.
A commitment to ongoing professional development, continuous learning, and to building your career.

About Us

Located in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city!


To find out how a role with City of Adelaide impacts the community, please watch this video here.


The Customer and Marketing Team supports extraordinary customer experiences, celebrates our city through the delivery of creative and digital services, and enhances our reputation by promoting our achievements and initiatives.


At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference. We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.


For Further Enquiries & How to Apply

All enquiries regarding this position will remain private and confidential and can be directed to Anh Le on 08 8203 7+31 on Monday to Wednesdays, or Robert Donoghue on 08 8203 7541 on Thursdays to Fridays.


Please submit a Resume, a copy of your academic transcript, and a Cover Letter expressing the skills, experience and qualities you can bring to this position addressed to Anh Le, Team Leader, Customer Centre.


Please review the position description prior to submitting an application by following the prompts to apply.


Applications close at 11.5+pm, 11 May 2025.


Please be advised this is a two-year fixed term opportunity with a starting salary at the Level 3 Classification commencing at $7+,526 + 11.5% superannuation.


As part of the recruitment process candidates will be required to undertake a National Police Check.

We continue to work hard to ensure our recruitment process is safe for people of diverse backgrounds.



Please note, applications received via the email address below will not be considered. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Our commitment to inclusivity means we welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and candidates from with a range of lived experiences. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 7333 recruitment@cityofadelaide.com.au.

Position Description: Click here
Primary Location: Adelaide - CBD
Job: Customer Service Representative
Program: CUSTOMER & MARKETING
Employment Status: Fixed Term
Hours of Work: Full-time
Job Posting: 01/05/2025, 6:07:57 PM
Unposting Date: 11/05/2025, +:2+:00 AM