Grand Handover Event Coordinator
- Category: Event Management Jobs
- Location: Gurgaon, Haryana
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 20K to 33K
- Published on: 2025/09/22
Solution Development Manager (Post Possession)
We are seeking a seasoned Solution Development Manager to spearhead our post possession process, focused on delivering exceptional customer experiences and high-quality handovers.
About the Job
This key position involves collaborating with cross-functional teams to develop solutions that enhance customer satisfaction and loyalty. Key responsibilities include:
Main Responsibilities
• Develop and implement strategies to standardise the post-possession experience across zones
• Collaborate with stakeholders to track and evaluate performance metrics, identifying areas for improvement
• Implement best practices to improve key performance metrics, such as NPS scores, EE&SM compliance, and GPL exit percentages
Requirements
The ideal candidate will possess excellent analytical and problem-solving skills, experience in project management and coordination, and a strong understanding of customer-centric solutions.
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