Group Sales Manager

Full job description
Overview
The Dominick Hotel is a luxury Five Diamond Four Star hotel in the SoHo neighborhood of New York City.

The Group Sales Manager will prospect, manage and develop key accounts for a sales territory structured by defined markets. They will work closely with Preferred Hotels and Resorts, The Dominick’s Global Sales representation, in prospecting and securing group business. Meet & exceed individual room and banquet revenue goals. Negotiate rates and hotel services within hotel revenue guidelines. Develop actions plans for account solicitation and maintenance in defined market. Entertain hotel clients both on and off property. Execute plans for representing the hotel on site visits and sales calls (phone & in market) for repeat and new accounts. Attending required tradeshows, industry events as well as internal meetings. Participate in regularly scheduled team meetings about best practices. Always represent The Dominick in the highest professional manner. Weekend and evening work is required at times.

Responsibilities

Execute sales activities to achieve budgeted goals.
Assist in the annual budgeting plan; provide market intelligence and forecast information of key and target accounts within assigned vertical markets.
Analyzing business to ensure booking guidelines and parameters for proper function space to guestroom ratio is appropriate for hotel’s best interests.
Aggressively build and maintain professional and active relationships with clients, third-party meeting planners, referral sites, Preferred Hotels and Resorts as well as other key sources as lead generators.
Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients’ needs.
Communicate effectively with hotel stakeholders to ensure client’s needs and expectations are satisfied.
Open and ongoing communication with Preferred Hotels and Resorts about shared key and target accounts.
Maintain files by proper and expedient client documentation, including adherence to logging client contact information, sales activities and maintaining files with active, timely trace dates.
Support and plan special sales activities, promotions, client events and tradeshows.
Problem solve with other departments as needed to book business into the hotel.
Prepares group file for turn-over to Conference Services for expedient and accurate group servicing prior to the group arrival.
Partner with Conference Services in managing the meeting planner/client’s expectations while the group is in-house.
Enlist senior management and leverage relationships to interact with tentative or prospective clients to secure business.
Enhance the hotel’s community’s image by actively participating in associations, events, clubs or boards.
Monitor hotel competition - new developments, services and amenities, to ensure that The Dominick’s competitive knowledge and strategy are current.
Assume active ownership of assigned sales territory and respond to specific market needs.
Initiate and lead market action. Provide suggestions to sales leadership to help maintain or increase market presence and market share within select vertical markets.
Perform all responsibilities in a timely and efficient fashion, following established policy and projecting a favorable image of the hotel.
Discuss, support and innovate key service and product differentiators on an ongoing basis.
Complies with hotel standards for sales while working harmoniously and professionally with co-workers and executive committee.
Qualifications

Must have a minimum of two to three years’ previous experience as a successful Sales Manager at a Boutique/luxury/4-5 Star hotel, preferably in New York City.
Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Fluency in English both verbally and non-verbally.
Must be proficient in Microsoft Office applications; Excel, Word, Outlook and Sales database systems.
Join us as we strive for excellence in service delivery while fostering a collaborative work environment that encourages growth and innovation.

Job Type: Full-time

Pay: $87,500.00 - $104,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Travel reimbursement
Vision insurance
Ability to Commute:

New York, NY 10013 (Required)
Ability to Relocate:

New York, NY 10013: Relocate before starting work (Required)
Work Location: In person