GSS HR Reporting Prof

About you

You are looking for an opportunity to work for a market leader and join a growing team. You are open minded; proactive, hands-on performance driven. You have experience leading a talented team. If the working in a Shared Service Centre excite you, then you are welcome to join our Global Shared Services (GSS) Attract to Grow (AtG)

In addition, you have:
• Minimum qualification: MBA (Finance /HR) Basic technical education would be an added advantage
• 7-8 years PQE experience in an industrial enterprise is must
• Basic knowledge of refractory materials and competitors.
• Knowledge of the internal core processes. (SAP Success-factor)
• Shared Service Centre understanding. Operating in muti-cultural organization.
• People and Project Management Skills
• Must have expertise in SAP S4 Hana and MS-Office
• Fluency in writing and speaking English; every additional language will be considered an asset.
• Strategic Thinking and Action, Result orientation, Innovation and Change, Leadership, Communication and Co-operation, Diversity
• Ability to identify and report areas of possible conflicts

About the job

We are currently looking for a proactive, action-oriented and highly motivated AtG Reporting Professional for our Business Shared Service Centre (GSS) on a full-time basis. This position will be based at our Gurugram office.

The GSS AtG Professional within the GSS India be responsible for developing HR reports out of the GSS India. He / she will be expected to provide leadership to the GPOs and ensure their adherence to the governance process. The ability to further develop and document processes and procedures will be critical to the role. Demonstrates agility to align service delivery to changing business requirements and to enhance Customer /User experiences by implementation of continuous improvement and transformational initiatives.

Your tasks will include:

Reporting:
• Collaborate with local and global People & Culture (P&C) stakeholders to develop various HR related reports (, Recruiting, HR Administration, Benefits, etc.) and dashboards
• Support organization by developing ad-hoc report requests as and when required
• Prepare timely employee surveys and share business insights with management highlighting important aspects
• Carry out audits over HR data source and report any errors
• Assist P&C management in highlighting important trends for them to take subsequent strategic action for the organization.

Teamwork & Communication:
• Ensure a 'customer centric' and 'partnership approach' to develop strong relationships with other working groups
• Effective communication of issues across the GSS and working groups

Quality Assurance and Process Improvement:
• Improve operational efficiency by exploring new ways of working through process improvements Quality Assurance and Process Improvement
• Improve operational efficiency by exploring new ways of working through process improvements
• Innovate ways to automate process by rolling out quality initiatives
• Adherence to the Key Performance Indicators (KPIs) agreed with the business in the area of Accuracy, Productivity and Customer Satisfaction
• Implement better work practices to achieve high standards of work and maintain established work procedures
• Provide quality service/ advice in accordance with agreed service standards

Teamwork & Communication:
• Ensure a 'customer centric' and 'partnership approach' to develop strong relationships with other working groups.
• Effective communication of issues across the GSS and working groups

Knowledge Management and Retention:
• Service delivery processes are documented and reviewed regularly to ensure its appropriateness. Keeping up-to-date with changes to policies and procedures.

Transformation and Change Management:
• Support GPO's including identification, proposal development and other pursuit activities for transformation

Stakeholder engagement:
• Develop and manage regular engagement with the stakeholders (internal and external) for predictable service delivery.
• Provides regular performance updates to appropriate stakeholders

Leadership tasks:
• Competence development
• Balancing of workload and assignment of tasks
• Internal and external conflict management

Management-responsibility:
• Determination of KPIs to be achieved

What we bring to the table

We are the acknowledged industry leader in innovative technology. Our company is defined by people. That's why we attach so much importance to our employees. We have a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages diversity, openness, fresh thinking and initiative. We are pragmatic, positive and optimistic.
• We offer you a varied and challenging role within the world market leader that is driving positive change
• We give you the opportunity to take part in shaping the future of the industry leader in innovative technology Empowerment to take responsibility and force your own career success
• You will have the opportunity to learn, to lead and to build something new with colleagues from around the world
• We attach importance to a respectful and cherishing environment with open decision-making processes
• We promote direct communication, openness and collaboration with our award-winning and innovative employee app
• Health Insurance for self +spouse + 2 kids+ dependent parents
• Accident Insurance coverage 24/7 worldwide