Guest Relations Supervisor
- Category: Hotel Jobs
- Location: Hyderabad, Andhra Pradesh
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 17K to 22K
- Published on: 2025/09/06
Company Description
Radisson Hotel Group is an international hotel group with over 1,320 hotels in operation and under development across more than 95 countries. With a strong growth plan, the Group's brand promise is "Every Moment Matters" supported by their "Yes I Can!" service ethos. The portfolio includes renowned brands like Radisson Blu, Park Inn by Radisson, and Radisson Collection. Radisson Rewards, their loyalty program, offers members exceptional advantages from day one. Radisson Hotel Group is committed to sustainability with initiatives like 100% carbon neutral meetings and aims to achieve Net Zero by 2050.
Role Description
This is a full-time on-site role for a Guest Relations Supervisor located in Hyderabad. The Guest Relations Supervisor will be responsible for overseeing all aspects of guest relations to ensure the highest level of guest satisfaction. This includes managing guest complaints, ensuring swift and efficient resolution to issues, supporting front office operations, handling reservations, and providing exceptional customer service. They will coordinate with various departments to ensure seamless guest experience and uphold the hotel’s service standards.
Qualifications
• Guest Relations and Customer Service skills
• Excellent Communication and interpersonal skills
• Experience with Reservations and Front Office operations
• Strong problem-solving abilities
• Ability to work independently and in a team
• Flexibility to work in shifts, including weekends and holidays
• Bachelor’s degree in Hospitality Management or related field is a plus
• Previous experience in a supervisory role in the hospitality industry is preferred
Related jobs
-
Agent-Front Desk-Lead
Full job description POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations...
-
Asst Director of Sales
Additional Information Job Number25088556 Job CategorySales & Marketing LocationMarriott Executive Apartments Hyderabad, Level 10, SLN Terminus, Survey No 133, Hyderabad, Telangana, India, 500032 ScheduleFull Time Located Remotely?N Position Type...
-
Hotel Management (Service) Internship in Bangalore, Hyderabad, Jaipur, Ahmedabad,etc
We are looking for energetic, enthusiastic, and career-oriented individuals for a hotel management internship opportunity. This is an excellent chance to gain hands-on experience in hotel operations while working with a leading hospitality organizati...