Gym Attendant

Fit Collective Gym at InterContinental Sydney Double Bay is a world class facility as a Gym Attendant you will be trained & engaged predominantly in gym services.

What's Your Day to Day

Ensure Hotel guests and our member are greeted upon arrival and make time to interact effectively. You’ll be happy to help if a guest needs directions or facilities explained
Help the team - you are always around to help your teammates and share the workload with other duties as required
Managing guest and members accounts; assisting members without account and membership queries
Fixing problems - you will be there to help resolve guest and member issues and ensure they leave having had an exceptional experience in our luxury facility.
Mindbody Online know how to manage members billing and payments and follow policies and procedures of cash handling. Ensure all credit and financial transactions are handled in a secure manner
IHG Rewards Club advocate - you will drive loyalty by enrolling guests to become members, and doing all you can to recognise existing members
Know who we are - you will be across our brand standards and work towards making a great branded experience for all
Be a responsible team player- comply with our WH&S, HACCP and crisis management polices and be a supporter for a greener hotel environment
Be a neighborhood host - know what’s happening in the neighborhood and the hotel keeping up to date with events, groups and hotel information such as guest feedback

What We Need From You

Previous experience in a gym environment
Fitness – You will be on your feet most of the day with lots of bending and kneeling
Strength –You will need to lift, push and pull big objects like dumbbells , weight plates and various equiptment
Experience with our booking system MindBody will be advantageous
Cert IV in Fitness
First Aid Qualifications essential
Drivers License preferred
Sales savvy, you’ll have experience in sales and be an ambassador for our gym
Passionate about customer service, Be a real team player with excellent communication skills

What you can expect from us:

We give our people everything they need to succeed. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey including:

Complimentary membership to our hotel Gym: Fit Collective
Paid birthday leave and proactive health days
Free dry cleaning
Popular hotel perks and discounts on our partner platform and some of the best employee discounts across our IHG Hotels for accommodation, food and beverage! and
Be part of a supportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your skills.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees.

We are proud to be part of the team at InterContinental Sydney Double Bay, and we know you will be too!

So, join us and you’ll become part of our ever-growing global family.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1+40s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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