Hardware Support Engineers
- Category: Software Developer Jobs
- Location: Indore, Madhya Pradesh
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 16K to 22K
- Published on: 2025/09/19
About Job
CTC Undisclosed Job Location Indore Experience 0 - 3 yrs
Description
Job Description
#Analyse and resolve moderately complex Hardware / application problems faced by clients in Timely manner #Assist in identification, validation, review and approval of customer support procedures #Documents problem and resolution accurately #Escalates or hands-off issues to other areas appropriately #Follows established Procedures and process in resolving the issues #provides support to customers via Phone or E-mail #Correctly identifying case categorization and severity definition #Collection of relevant customer information #Initial understanding of the incident upon call receipt #Resolving issues based on information available
Related jobs
-
Software Developer - Java
Job description Job Summary:We are looking for a highly skilled and motivated Software Developer to join our dynamic team. The ideal candidate will have strong expertise in Java, Web Services, and NoSQL databases such as ElasticSearch or MongoDB. In ...
-
PHP Developer Intern
Job description Company Description IRP Innovative Solutions (OPC) Private Limited is a custom software development company based in Pune. They offer services in web development, mobile app development, ERP solutions, and digital marketing, focusing ...
-
Java developer(6+ yrs)
Job description Job Requirements Role and Responsibility Brief • Analyse customer/internal requirements/specifications and translate these into software designs and present RFC for the same to architect group • Develop high quality software code base...