Head | Business Operations | IT Recruitment Services

Job description
Overview:

- Business operations, execute business development and sales activities, manage contractual and full-time recruitments, outsourcing, oversee service partner onboarding, client relations, end-to-end execution and management.

- Strategic Leadership: Work closely with the CEO & stakeholders to shape the strategic direction of SoDo, aligning operational goals with our overarching vision.

- Lead Generation and Business Development: Identify and qualify potential leads through various channels, leveraging personal & Founder's network, professional contacts, and startup communities.

- Engage in client outreach, requirement gathering, and proposal development to secure client closures

- Client Engagement and Relations: Establish and nurture strong client relationships through effective communication, proactive follow-ups, and regular check-ins to ensure client satisfaction and retention.

- Market Research and Expansion: Conduct market analysis to identify trends, competitive landscape, and potential areas for business expansion.

- Develop strategies to capitalize on market opportunities and drive business growth.

- Service Partner Management: Manage relationships with service partners, ensuring clear communication, timely deliverables, and adherence to quality standards.

- Operational Excellence: Oversee day-to-day operations to ensure efficiency, productivity, and alignment with organizational goals.

- Implement systems and processes to streamline workflows and optimize resource utilization.

- Performance Tracking and Reporting: Monitor key performance indicators, sales activities, and pipeline metrics to track progress towards targets.

- Discuss regular updates and insights with the Founder and team to inform decision-making and strategy refinement.

- Team Building: Lead by example, fostering a culture of collaboration, innovation, and excellence within our team.

What We're Looking For:

- Experience: Proven experience in operational leadership roles within the IT recruitment and outsourcing industry.

- Business Development Expertise: Proven track record in business development, sales, or related fields, particularly in IT recruitment and outsourcing project projects

- Industry Expertise: Deep understanding of B2B IT outsourcing and recruitment landscape, with insights into market trends and best practices.

- Strategic Thinker: A strategic mindset with a track record of turning visions into actionable plans and results.

- Innovative Spirit: A forward-thinker who is not afraid to challenge the status quo and drive innovation within the organization.

- Excellent Communication Skills: Exceptional verbal and written communication skills with the ability to articulate complex ideas and negotiate effectively.

- Relationship Management: Outstanding interpersonal skills with a knack for building and maintaining relationships with clients, partners, and internal stakeholders.

- Results-Oriented: Results-driven mindset with a focus on meeting and exceeding business objectives and sales targets.

- Adaptability and Resilience: Ability to thrive in a fast-paced, ever-changing environment and adapt quickly to new challenges and priorities.

Eligibility Criteria:

- Leadership Qualities: Evidence of proactive leadership qualities and a strong desire to drive organizational success.

- Business Acumen: Sound understanding of business principles and market dynamics, with a keen interest in staying abreast of industry trends and innovations.

- Operational Excellence: Ability to manage complex projects and operations with efficiency and attention to detail.

- Entrepreneurial Spirit: Entrepreneurial mindset with a hunger for learning, growth, and innovation.

- Collaborative Mindset: A team player who thrives in a collaborative environment and enjoys working towards common goals