Head | Human Resources | KPO|BPO |5|10 yrs| SAVE D Dhruv HR Ahmedabad| Gujarat

E OVERVIEW : We are looking for an experienced Head of HR and Operations (from BPO/KPO only) to provide executive level guidance and leadership to company's HR function and operations. In this exciting role, you will be responsible for setting, developing, implementing and overseeing the HR functions/goals, Operations, strategies and team to deliver a best-in class employee experience and operations for India team (100+ employees), while establishing company as an employer of choice to attract and retain talent. You will act as the main leader for the HR function, with many opportunities to develop and grow your career and team.

RESPONSIBILITIES : -

- Oversee all aspects of HR - own the entire HR Function and establish solid foundation for growth

- Establish best practices for HR compliance, process, policies, procedures, governance, etc. Implement HR structure, strategy and plan to support current needs, priorities and growth in all areas, including: talent acquisition, talent management, learning/coaching, compensation, total rewards (benefits, wellness, incentives), employee engagement

- Act as foundational and change leader to transform the HR organization - Partner with executive team and other leaders to align business strategy to people strategy

- Grow Company employer brand equity

- Promote a culture of innovation, growth, accountability

PERSONAL ATTRIBUTES : -

- An inspirational leader; can motivate, inspire, and galvanize teams -

- Excellent leadership skills, including the ability and proven experience of developing and leading a highly effective and successful HR team -

- Excellent interpersonal skills, ability to manage, mentor, and motivate a team; display high emotional intelligence

- Effective communicator

- Highly organized, able to manage multiple teams/ projects and urgencies

- Trusted advisor/coach: passion for growth, development. leadership excellence, act as partner to Business functions

- Driver of culture and purpose/ change leader who is adaptable and flexible

- Cross-cultural intelligence and global mindset: HR knowledge of and sensitivity to supporting/leading across multiple geographies in India.

- Strategic thinking/ business knowledge