Head | Retail and Business Development

The Head – Retail and Business Development, India is responsible for the overall offline business for ECCO India. The Head – Retail And Business Development India is ultimately responsible for creating and upkeeping the Offline sales across India for the ECCO brand and for driving the strategic development of the brand in all active offline markets, whilst growing offline sales, large format business, mom-n-pop stores, monobrand store and expanding the business into new offline channels.

Responsibilities
• Handling Product, Planning, Buying & Merchandising for Offline Channel for the Country.
• Develop country expansion growth strategy across India region offline retail store expansion, which includes the retail store and Key Multi-brand expansion planning, finalization of location along with daily store operations management.
• OTB Planning as per AOP, Sales forecasts & Financial Budgets while ensuring Option Planning, Assortment Selection, Pricing, Retail Buying & Model Stock Preparation
• Driving P&L thru Seasonal Sell thru, Inventory health & Month Cover
• Improve the brand image, customer experience and customer service through retail store operations
• To provide guidance to the Store Managers and company about stores’ performance on financial parameters such as revenue by category, SKU (stock keeping unit), Brand, gross margins, inventory turns, operating costs, and shrinkage on a periodic basis.
• Conduct deep dive analysis and provide routine executive-level reporting on the partner’s current business and future opportunities. Publish recommendations and action plans based on data.
• Monitor qualitative issues with respect to customer relationships, loyalties, and repeat purchases.
• To segment customers based on the store transactional data and provide insights for improved merchandising, promotional offers and loyalty enhancement programmes for own and partner stores.
• Monitor store productivity and performance
• Ensure the right VM guidelines and improve the overall look and feel of the brand store.
• Ensure execution of fixtures which concatenates with brand guidelines

Requirements
• Min a Bachelor's degree, MBA preferred
• At least 10 years of relevant working experience
• Knowledge/experience within retail and/or fashion industry with International exposure/experience
• Able to travel frequently in the region
• Strong communication and negotiation skills

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