Health Records Clerk

Norfolk General Hospital is seeking a full-time Health Records Clerk reporting to the Director Health Information and
Privacy Officer. The candidate is committed to championing the Hospital’s Mission to relieve illness and suffering, and
help people live healthier lives. You are a motivated self-starter with strong organizational, time management,
interpersonal skills, and enjoy taking on challenging issues. You thrive in an ever-changing environment. Duties include,
but are not limited to:

Filing and retrieval of paper patient records, reports and information
Quantitative analysis and processing of patient records and reports for its completeness (electronic and paper)
Maintenance of patient record filing system in adherence to privacy legislation and retention schedule
Process and/or provide support for internal and external inquiries/requests regarding Records Management,

electronic Health Information/Records, Quality Management, and hospital policy/procedure

Quality improvement activities related to clerical tasks and file maintenance and electronic files/forms
Data entry, data quality and maintenance of patient record tracking processes
Process and support electronic records management, including electronic forms and reports.


Position Qualifications:

Canadian Health Information Management Certified, or current Health Information Management Student, or

current member of the Canadian Health Information Management Association member in good standing

Medical Terminology Certificate – Advanced knowledge required
Two years’ experience in a Health Records Department /Health Information Management environment
Excellent keyboarding skills with a typing speed of 55 WPM
Excellent working knowledge of Windows based systems with skills in Word, Excel & Outlook
Previous experience with hospital information systems, Med2020 and Meditech and archiving/scanning patient

information systems preferred

Excellent customer relations and problem-solving skills
Excellent communication skills and ability to interact with all disciplines
Ability to work well with frequent interruptions and manage multiple tasks and prioritize workload
Ability to work as a team member as well as autonomously
Knowledge of and experience processing release of information and health information management processes
Excellent attendance and punctual
Demonstrated skills to manage all types of health information, including but not limited to paper, electronic,

scanned, indexed, archived,

Demonstrated ability to transition from paper to electronic forms/health information systems.
Adherence to all health and safety policies, procedures and provisions and the recognition and reporting of unsafe

hazards and work practices

Hours of Work: Must be available to work days. Must be available and flexible to work as required and provide relief
coverage.

About Us

Located in Simcoe, Ontario, Norfolk General Hospital provides exceptional healthcare to a municipality of approximately
6+,000 people. Our area of focus provides a continuum of service throughout the life span of the people we serve
including Emergency, Critical Care, Obstetrics, Pediatrics, Medicine, Surgery, and Complex Continuing Care. Employing
approximately 550 highly skilled and dedicated employees, Norfolk General Hospital continues to be a full service 120-
bed hospital with round the clock on-call coverage of Specialists in Surgery, Anesthesia, Internal Medicine, and
Obstetrics, as well as on-site 24 hour per day medical coverage.