Helpdesk Associate

  • Category: Labour/Helper Jobs
  • Location: Bangalore, Karnataka
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 20K to 34K
  • Published on: 2025/09/21

Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

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