Helpdesk Coordinator
- Category: Software Developer Jobs
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 17K to 21K
- Published on: 2025/10/03
JD- Support- 24 by 7 Qual-Any Graduate Job location-Ghansoli Ticket Management: Monitor, prioritize, and assign incoming support requests using the organization's ticketing system to ensure timely resolution. Team Coordination: Lead and schedule helpdesk staff, ensuring adequate coverage and prompt response to user inquiries. Technical Support: Provide first-level support for hardware, software, and network issues; escalate complex problems to appropriate IT personnel. User Communication: Maintain clear and consistent communication with users regarding issue status, resolutions, and follow-ups.
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