Hindi Call Center Jobs in Faridabad For Freshers 12th Pass

Hindi Call Center Job Freshers
Job Details

Company Name : Kgn Recruiter
Employment Type : Full Time
Qualification : 10th Pass 12th Pass Any Graduate
Industry : Private
Work Hours : 8 Hours
Job Experience : Fresher
Salary : 20000/- To 25000/- Per Month
Location : Faridabad Haryana India 121005

About Company
kGn Recruiter is one of the experienced and reliable placement and recruitment firms having its office in New Delhi Delhi. We offer outstanding Placement Services HR Services within the time constraint to provide benefits to the clients.

We provide our clients assistance in Manpower Recruitment and work dedicatedly to fulfill the staffing needs of the organizations. We work in professional manner to satisfy the clients and the candidates both.

We offer excellent quality services within the time constraint to the clients and candidates. We also cater to provide quick and efficient solution to their queries. The services offered by us are flexible and we make sure that we exceed their expectations.

kGn Recruiter was established in under the supervision of Mr. Ekram who manages the company. His valuable guidance has led the company achieve great success in the market. We are backed by a team of experienced professionals which take care of the requirements of the client and offer them with the best services.

After analyzing the requirement of the candidates and clients we match the candidates with the right vacancies. We aim to set standards by delivering excellence in all spheres of out operations. We work with a motto â smart move for better â smart.
Job Requirements

Graduated high school but a bachelor's degree in commerce or related fields is preferred.
Prior experience with customer service and call centers in relevant job roles.
Good knowledge of CRM practices and systems.
Customer oriented attitude with professionalism.
Strong multitasking time management and target achieving skills.
Excellent communication and listening skills with good command over the English language.

Job Responsibilities

Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers resolve issues and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Also be well read on company policies and the website for FAQs or policy related answers.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance targets and customer queries.

Job Skills
As Lewis Carroll said “Any road will get you there if you don’t know where you’re going.” So the first step in developing soft skills in your call centre agents is identifying and prioritising what skills you want to teach.
We previously listed the five soft skills we think are most important for call centre agents. To recap they are:

Communications Skills
Professionalism
The Ability to Gain the Trust of Customers
Product Knowledge
Problem Solving

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