Hiring For Customer Care Executives | Pune JobShop

Greetings from JobShop, We are India's Largest BPO Recruitment Company. Please call us on ++64080000 or ++18046115600 ,Whatsapp us on ++64080000 for simple & quick automated hiring








Roles and Responsibilities


Were looking for a talented customer advocate to join an elite team that will work with our top customers to resolve complex issues - so they can have the best travel experience imaginable


The ideal candidate will be cool under pressure and comfortable working in situations that at times can be highly stressful. If you excel at figuring out complex problems and enjoy finding resolutions to tough situations, this job could be for you!





What you'll do:



Lead the resolution of issues from online (voice ) and offline (Service Requests) sources from start to finish

Develop and build a world class travel agent skill set

Develop and cultivate relationships with a broad network of co-workers, management, and partners

Navigate sophisticated technology and robust resources to determine solutions while staying in the drivers seat on managing customer expectations

Provide our travelers with best-in-class service that makes our customers want to come back and book travel with one of our travel brands

Adapt schedule as needed so customers dont have to wait long to connect with an agent


Desired Candidate Profile



Any 12th pass/ Undergraduate/ Graduate / Post Graduate

Comfortable with 24/7 Rotational Shifts

Comfortable with voice process

Comfortable with Bangalore Location

Fluency in written and spoken English.

Result Oriented, Self Driven, Analytical, Strong Interpersonal and Good communication skills, team management skills.

Good communication skills- written and verbal.

. Ability to listen and actively problem solving skills





For More Details Please call us on ++64080000 or ++18046115600 ,Whatsapp us on ++64080000 for simple & quick automated hiring