Home Care Coordinator |Arabic speaking|

A top insurance company located in Sydney s CBD.

This company achieved consistent profitable growth by offering innovative risk management solutions. Its customer-centric focus and financial stability make it a trusted choice for individuals and businesses seeking comprehensive coverage and reliable claims management.

About The Role

Manage end-to-end claims, including recovery actions and liability determination
Building strong relationships with internal and external stakeholders.
Ensuring meticulous maintenance of electronic claim files, timely application of claim settlements, and effective liaison with investigators and assessors.
Delivering exceptional customer service, developing positive working relationships, and facilitating an open dialogue on policy interpretations and claim management.
Adhering to established procedures and policies, processing claims promptly for optimal outcomes and contributing to a collaborative team environment.
Embracing diverse challenges and opportunities for professional growth and impact within a dynamic and supportive organisation.

Skills & Experience

At least 2 years experience in claims insurance role
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and interpersonal abilities.
Ability to work independently and collaboratively in a fast-paced environment.
Knowledge of insurance policies, procedures, and regulatory requirements.

Benefits & Perks

Competitive salary package ($85,000 - $100,000 depending on experience)
Quick Career progression to Senior Claims Officer
Exposure to a wide network of professionals and potential clients, fostering valuable professional connections.
Good level of flexibility - implemented a work-from-home policy whereby staff have the option of 3 days from home.
Monthly external training plus regular office sessions & catch-ups
Social environment and numerous staff events / Weekly lunch group exercise classes and social events.