Host | Hostess 4on 4off

Job description
Host / Hostess ***Luxury hotel in Mayfair, London***

Incredible Benefits

We are looking for a Host / Hostess. This is a full-time role and will be reporting into the Restaurant Manager.

Working pattern: 4 days on 4 days off / 12-hour shifts / 7am to 7pm / 8am to 8pm

We are looking for someone who has previous experience in a similar role, with a genuine smile and approachable personality. A committed team player and personable with guests. Attention to detail is key!

As a Host / Hostess You Are Responsible For
• Greet and provide accurate wait times and escorting guests to the dining areas.
• Answer telephone calls and email enquiries in accordance with company standards.
• Promote and up sell all Food & Beverage outlets to guests and to complete administrative tasks when required.

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

The Chesterfield Hotel, the Red Carnation Hotel Collection’s first property bought in 1+84, is based in the heart of exclusive Mayfair. This classic four star boutique hotel consists of 107 bedrooms as well as 7 Meeting Rooms, Butler’s Restaurant, The Terrace Bar, and our Conservatory where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink.

What is in it for you?
• Professional, award winning training and development opportunities
• Recommend friend and family bonus scheme worth up to £600
• Free meals on duty
• Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets
• Complimentary uniform and dry-cleaning services
• Holiday allowance increasing with length of service up to 25 days
• Two paid volunteering days each year
• Free access to Employee Assistance Programme
• Hotel based recognition incentive (Employee of the month up to £200)
• Discounted accommodation rates with The Red Carnation Hotel Collection
• Staff Appreciation Party and other Employee Recognition Events

Join us in this incredible new opportunity and apply now!

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.