Hotel Front Desk Agent |Full|Time

Qualifications
From check in to check out you are the first and last impression
Detail-oriented attitude & a committed work-ethic
Ability to multitask and stay calm in stressful situations
Friendly customer service skills
Great communication skill and a mastery of the English language
Ability to work with computers
You must be at least 18 years old
No experience or education required all training provided!
English (Required)
Day Shift (Required)
Everett, WA +8204 (Required)
Benefits
Career Advancement Scholarships (Available)
Full-time employees are eligible to participate in company-sponsored certification Hospitality-related programs, providing opportunities for professional growth and development
Comprehensive Health, Vision and Dental Plans
Vacation and sick pay
Matching 401(k) contributions
Paid bereavement and parental leaves
Rooms at discounted employee rates...and more!
Pay: $18.00 - $1+.00 per hour
Expected hours: 32 – 40 per week
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Referral program
Vision insurance
8 hour shift
Every weekend
Overtime
Responsibilities
You work with the Front Office management team to deliver an exceptional experience to our guests
You own the guest experience and work with the other departments, from housekeeping to maintenance, to deliver on the hotels standards and service expectations
Checking guests in and out accurately, ensuring proper credit is obtained
Making reservations and upselling as appropriate
Ensuring proper handling of credit cards, cash and other forms of billing/payments
Answer phone calls, proficiently use the computer and other technologies
Ability to act as a concierge and perform your duties while always providing exceptional guest service
Constantly communicate with other shifts, departments and management in an accurate and respectful manner
Job description
This is a Full Time Position, we are looking for someone to work Tuesday - Friday 7:00 AM - 3:00 PM AND Saturday 7:00 AM - 2:00 PM

You work with the Front Office management team to deliver an exceptional experience to our guests. From check in to check out you are the first and last impression. You are the hub of communication. You own the guest experience and work with the other departments, from housekeeping to maintenance, to deliver on the hotels standards and service expectations.

If you are driven and thrive in hospitality, 360° will train you for future positions in the company! We promote from within and are always looking to mentor ambitious talent!

Career Advancement Scholarships (Available)

Full-time employees are eligible to participate in company-sponsored certification Hospitality-related programs, providing opportunities for professional growth and development.

Benefits:
• Comprehensive Health, Vision and Dental Plans
• Vacation and sick pay
• Matching 401(k) contributions
• Paid bereavement and parental leaves
• Rooms at discounted employee rates...and more!

Responsibilities
• Checking guests in and out accurately, ensuring proper credit is obtained.
• Making reservations and upselling as appropriate.
• Ensuring proper handling of credit cards, cash and other forms of billing/payments.
• Answer phone calls, proficiently use the computer and other technologies.
• Ability to act as a concierge and perform your duties while always providing exceptional guest service.
• Constantly communicate with other shifts, departments and management in an accurate and respectful manner.

WHAT YOU BRING
If you are ready to be successful in this role, you will have:
• Detail-oriented attitude & a committed work-ethic
• Ability to multitask and stay calm in stressful situations
• Friendly customer service skills
• Great communication skill and a mastery of the English language
• Ability to work with computers
• You must be at least 18 years old

No experience or education required all training provided!
A full job description is available at the time of interview.

Job Type: Full-time

Pay: $18.00 - $1+.00 per hour

Expected hours: 32 – 40 per week

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:
• 8 hour shift
• Day shift
• Evenings as needed
• Every weekend
• Holidays
• Morning shift
• Nights as needed
• Overtime

Application Question(s):
• Did you read the full job description?

Experience:
• Hotel: 1 year (Preferred)

Language:
• English (Required)

Shift availability:
• Day Shift (Required)

Ability to Commute:
• Everett, WA +8204 (Required)

Work Location: In person