Hotel Night Audit - Part Time

Park Place Lodge is currently seeking an enthusiastic, friendly, and motivated individual to join our Night Audit team two evenings a week - Sunday & Monday from 11pm-7am

Our Night Audits are valued members of our team who are responsible for providing the finest quality of service to our hotel guests. They are relied upon to provide our guests with an experience that will be commented and recommended. Our current Night Audit position will be ideal for a candidate who is comfortable working with the public.

The duties of this position include:

-Maintaining an inventory of hotel vacancies, reservations, and room assignments -General supervision and maintenance of the property throughout the shift -Answering enquiries (by telephone, e-mail, and in person)

-Providing information about hotel services and facilities, as well as insight and information about the community

-Responding promptly and appropriately to guest complaints and hotel issues that may arise

-Compiling and checking daily records

-Providing invoices and statements

-Cash handling

-Handling the departure of guests including receiving payments

-Operating hotel software

-Multi-line switchboard operation

-Ensuring the cleanliness and tidiness of the lobby and common areas

Working for Park Place Lodge you will receive some great Job Incentives: - Hotel room discounts for friends and family - Competitive wages - Staff discounts in the Pub, Bistro and Spirits Cold Beer and Wine Store - Fitness credit - Dental - Discounted ski pass - Free soup, pop, coffee and tea

Prior experience is preferred, but not essential. Familiarity with RoomMaster or similar software is highly beneficial.

Job Types: Part-time, Permanent

Pay: $21.50 per hour

Additional pay:

Overtime pay
Retention bonus
Benefits:

Dental care
Discounted or free food
On-site parking
Wellness program
Schedule:

8 hour shift
Night shift
Weekends as needed
Ability to commute/relocate:

Fernie, BC: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 1 year (required)
Work Location: In person