Hotel Receptionist
- Category: Receptionist & Front office Jobs
- Location: Katherine, Northern Territory
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 22K to 31K
- Published on: 2025/09/16
About the role
Nitmiluk Tours Pty Ltd (NTPL) is seeking a skilled Hotel Receptionist to join our team on Gorge Road, Katherine, NT. This is a full-time role, where you will play a vital customer-facing position, ensuring our guests receive exceptional service throughout their stay.
What you'll be doing
Greeting and checking in/out guests in a friendly and professional manner
Handling inquiries and bookings, both in person and over the phone
Assisting guests with their requests and resolving any issues that may arise
Maintaining the reception area and ensuring it is always presentable
Processing payments and handling cash and card transactions accurately
Providing recommendations on local attractions and activities
Collaborating with the wider hotel team to ensure a seamless guest experience
What we're looking for
Previous experience in a hotel or customer service environment
Excellent communication and interpersonal skills
Strong attention to detail and the ability to multitask
Proficient in using hotel management software and office applications
A friendly, professional and customer-focused attitude
Flexibility to work shifts, including weekends and public holidays
What we offer
At Nitmiluk Tours Pty Ltd (NTPL), we are committed to providing a supportive and inclusive work environment. You'll enjoy competitive remuneration, opportunities for career development, and a range of employee benefits including discounts on hotel stays. We also offer on-site amenities and regular social events to foster a strong sense of community.
About us
Nitmiluk Tours Pty Ltd (NTPL) is 100% owned by the Jawoyn People, operating tourism based services within the Nitmiluk Gorge and surrounding areas. Our vision is to become the leading tourism provider within the NT, with our unique experiences recognised on an international level
If you're excited to join our team and contribute to our success, we encourage you to apply now.
Job Type: Full-time
Pay: $32.00 – $35.00 per hour
Experience:
Hotel Receptionist: 1 year (Preferred)
Work Authorisation:
Australia (Preferred)
Work Location: In person
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