Housekeeping Assistant

• Housekeeping Associate Duties and Responsibilities:-

Duty Responsibilities:

1. Provide exceptional cleaning and maintenance of guest rooms, suites, and public areas

2. Ensure impeccable attention to detail, including precise linen folding and turndown service

3. Anticipate and exceed guest expectations with personalized service

4. Maintain confidentiality and discretion when handling guest requests and information

5. Collaborate with other departments to ensure seamless service delivery

6. Utilize luxury hotel standards and protocols for cleaning, sanitation, and organization

7. Demonstrate knowledge of luxury hotel amenities and services

8. Handle guest complaints and concerns with professionalism and poise

+. Maintain a thorough understanding of hotel facilities, services, and policies

10. Participate in regular training and quality assurance programs

Qualifications:_

1. Degree/diploma in Hotel Management

2. Previous luxury hotel housekeeping experience (minimum 1 year)

3. Impeccable attention to detail and commitment to excellence

4. Excellent communication, interpersonal, and customer service skills

5. Ability to work in a fast-paced environment with precision and efficiency

6. Physical stamina to stand, walk, and move quickly for long periods

7. Ability to lift, push, and pull heavy cleaning equipment and supplies (up to 45 lbs)

8. Basic English language skills (reading, writing, speaking); additional languages preferred

+. Familiarity with luxury hotel software and technology (e.g., property management systems)

10. Discretion, confidentiality, and professionalism in handling sensitive information

Job Types: Full-time, Permanent

Benefits:
• Flexible schedule
• Health insurance
• Paid time off

Schedule:
• Day shift
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:
• Performance bonus
• Yearly bonus

Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work in 5* hotel: 1 year (Preferred)
• Housekeeping Assistant: 2 years (Preferred)

Shift availability:
• Day Shift (Preferred)
• Overnight Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person