Housekeeping Inspector/Supervisor (Quality Assurance Supervisor)

Full job description
Overview:
WE ARE MORE THAN JUST A WORKPLACE…
We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!

What will you be doing?
The Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) is responsible for supporting the Director and Assistant Director of Housekeeping in the managing, training and coaching of all housekeeping associates, including, Housekeeping Room Attendants, Housepersons and Public Area Attendants to ensure the hotel’s quality standards are met. Additionally, based on business need, the Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) will be expected to perform regular housekeeping duties as directed by resort management.
Responsibilities:
Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) responsibilities include, but are not limited to:
Assists with the supervision, training, and coaching of housekeeping staff, ensuring they understand their duties and perform them efficiently
Thoroughly inspects the hotel’s guest rooms, common areas, and storerooms to ensure cleanliness standards are met
Updates appropriate team members of the status of each guest room
Documents the results of the room inspections, resolve deficiencies, and write work orders for maintenance issues
Inspects for any damages and immediately reports to the manager
Efficiently manages, stocks, and controls linen, supplies, and equipment and closets
Performs cleaning duties based on business volume and the resort’s needs
Completes daily room assignments/section assignments for Housekeeping Room Attendants, Housepersons, and Public Area Attendants if needed
Coordinates with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction
Addresses guest concerns promptly and effectively, taking appropriate actions to resolve issues
Greets guests and provides prompt and courteous service
Clean the resort guest rooms/condos as required, including, but not limited to: dusting, vacuuming, changing linens, trash removal, cleaning bathrooms, kitchen area, and common areas
Other duties as assigned
Qualifications:
What are we looking for?
Must be able to stand for long periods of time
Passion for providing exceptional service to guests and team members
Responsibility, reliability, and honesty
Teamwork and collaboration
Must be able to communicate clearly and professionally with guests, coworkers and supervisors
What can you look forward to?
All team members enjoy WEEKLY PAY!
Qualifying team members may enjoy the following benefits:
Medical and Dental insurance
Supplemental insurance plans (ex. Vision, Life, etc…)
Paid Time Off
401(k) retirement plan with company match
Bereavement Leave
Jury Duty Pay
Employee Assistance Program
David L. Brittain Scholarship Program
Tuition Reimbursement
Resort Accommodations Discount
And more!
Why choose Brittain?
Join our team and explore a variety of hotel and resort job opportunities with Brittain Resorts & Hotels! As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. You will find your work rewarding as YOU make the difference to each of our guests. Complete your application today for one of our immediate openings, and sign up to receive notifications about featured job opportunities here: www.brittainresorts.com/careers-email-sign-up

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Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
Posted Salary Range: USD $18.00 - USD $18.00 /Hr.