HOUSEKEEPING SUPERVISOR
- Category: Housekeeping Jobs
- Location: Mumbai, Maharashtra, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 23K
- Published on: 2025/09/21
CONSTITUENTS
§ Guests
§ Employees
INDICATORS OF SUCCESS
§ Achievement of customer satisfaction and loyalty goals
§ Cleanliness of rooms
§ Number and type of rooms cleaned each day
AREAS OF RESPONSIBILITY
Supervises Room Attendants in the cleaning of guest rooms as requested by the Executive Housekeeper.
§ Verifies that all rooms have been cleaned by reviewing the list of rooms cleaned by each Room Attendant daily
§ Supervises the completion of short notice requests for rooms
§ Prepares requests for replacement of furniture, fixtures etc and follows up to ensure completion of requests as directed
§ Inspects all check-out/stay over rooms for adherence of Brand’s standards
§ Monitors quality of rooms by conducting and documenting inspections of cleaned rooms
§ Prioritises special cleaning requests (VIP rooms, check-in)
§ Ensures security of keys and pagers
§ Ensure Room Attendants use the right technique when lifting, bending and using chemicals.
Checks floor linen closets daily for cleanliness, adequate supplies and linen.
§ Assures trolleys are properly stored and vacuum cleaners are emptied at the end of each day
§ Assures proper handling of lost and found articles
§ Ensures safety by assuring that all linen chutes are kept locked at all times
Provides employees with the information needed to perform their job effectively.
§ Orients employees to the department and hotel and provides on-the-job training on job responsibilities
§ Prioritises and assigns work
§ Provides feedback to the employee and Department Manager on the employee’s performance of job responsibilities
Ensures that linen closets are maintained as appropriate
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