Housekeeping/Breakfast Attendant

Tru by Hilton Tukwila Seattle Airport is looking for a Room Attendant/Housekeeper and breakfast attendant.

The purpose of the BREAKFAST ATTENDANT is to connect with guests at breakfast, ensuring guest satisfaction and provide service recovery when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provides personalized service to all guests.
Regularly communicates and converses with all guests.
Prepares food and beverages according to recipe.
Fully understands and complies with all food safety requirements.
Sets up breakfast area before guests begin to arrive; displays the food and beverages in an organized and attractive manner according to brand standards/requirements.
Efficiently replenishes buffet with food, beverages and/or supplies as needed.
Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary.
Properly disposes of used plates, utensils, napkins and/or cups as necessary.
May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed
Responds quickly to guest requests in a friendly manner; follows up to ensure guest satisfaction.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGETo perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.Associate demonstrates a high QUALITY of work:

Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards

Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS

Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE

Asks for and offers help when needed.
Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance

Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.
EDUCATION AND EXPERIENCE REQUIREMENTS:High School diploma or equivalent and/or one year related experience and/or training.QUALIFICATIONS

Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Must speak proficient English.
WORK ENVIRONMENT:The work environment normally entails the following:

Indoor work environment
Minimal to moderate noise levels consistent with hotel environment
Top of FormPHYSICAL DEMANDS:During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.The physical activity normally entails the following attributes.Position is expected to:

Stand more than 2/3 of the time
Walk more than 2/3 of the time
Sit less than 1/3 of the time
Reach with hands and arms more than 2/3 of the time
Lift up to 50 pounds.
Push / pull up to 50 pounds.
This position cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to ensure guest satisfaction and maximize revenues. While also providing breakfast shifts on the weekend.

SEA TAC Hotel Group LLC maintains high standards of cleanliness and hygiene at our property and have taken additional measures to make our protocols even more rigorous. Click here for more information on what our properties are doing to keep you safe.

Why SEA TAC Hotel Group LLC:

Mission and Core Value: We strive to be the best and offer you the best career
Room to Grow: Learn from the best in a friendly and positive work environment and gain the confidence to provide exceptional service
There is always time for fun: We celebrate our Team Members and reward their successes
Perks: Enjoy discounted Hilton and Marriott hotel stays and a flexible work schedule. Our friendly Housekeepers provide our guests with clean and comfortable accommodations, all while delivering outstanding service.
ESSENTIAL JOB FUNCTIONS:

Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.
Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
Replaces towels, soaps and all room amenities and restocksliterature that has been removed by the previous guest or is soiled and torn to ensure adequate supply for arriving guests.
Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
Dusts and polishes all furniture, fixtures, and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
Strips bed of all linen and remakes with fresh, checking bedspread, bla