Housing Assistant Homes NSW

Division: Homes NSW
Location: Fairfield, NSW, AU, 2165 Ashfield, NSW, AU, 2131 Bankstown, NSW, AU, 2200 Campbelltown, NSW, AU, 2560 Glebe, NSW, AU, 2037 Hurstville, NSW, AU, 2220 Maroubra, NSW, AU, 2035 Mount Druitt, NSW, AU, 2770 Parramatta, NSW, AU, 2150 Penrith, NSW, AU, 2750 Redfern, NSW, AU, 2016 Waterloo, NSW, AU, 2017
Req ID: 74+45
Housing Assistant
Homes NSW | Housing Services
Department of Communities and Justice

Location: Sydney Metro, Including: Inner West and Southeast Sydney, Sydney, South West Sydney and Western Sydney
Employment type – Ongoing & Temporary Opportunity's up to 12 months, with possibility of extension & Talent Pool Creation
General Clerk Grade, Base Salary range $34,231 - $67,006 pa plus superannuation & annual leave loading

Your role

The Housing Assistant position is an entry level position where you will directly support the client service delivery team. The primary purpose of this role is to provide a high level of support through managing a range of administrative and client service functions.

Your day may be busy responding to over the counter and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff.
This is your chance to work in an area that prides itself on working together to grow housing opportunities that put people first.

What you’ll do

Housing Services is one of the largest providers of social housing in the world, providing a range of housing solutions to meet the needs of today’s community.

In partnership with the community, industry and individuals we provide safe, decent and affordable housing opportunities for those most in need so that they can live with dignity, find support if needed and achieve sustainable futures.

What we’re looking for

Your day-to-day functions will include but are not limited to:

Responding to over-the-counter face to face and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff.
Shared mail inbox management
Processing financial transactions for invoicing/good receipts
Manage client information to ensure confidentiality, accuracy and integrity
Collating and distribution of incoming and outgoing correspondence

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!


Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 11:5+pm AEST Sunday June 15, 2025

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Sabrina Bachmann via: Sabrina.Bachmann@homes.nsw.gov.au or 02 +612 6232

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please reach out to Robert Chiplen Via: Robert.Chiplen@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
 
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