HR Generalist - Team Member Relations

Superior Glove is a family-owned company with over 100 years in designing and manufacturing innovative hand protection for every major hazard. With locations in Canada, the USA, Mexico, and Honduras, we're committed to improving occupational hand protection through innovation.

Does this sound like you?

We are seeking a proactive and detail-oriented HR Generalist – Team Member Relations to join our team. This role focuses on fostering a positive work environment by managing employee relations matters while also supporting training and development initiatives. The ideal candidate will have a strong background in employee relations within a manufacturing environment, possess a high sense of integrity and confidentiality, ensuring compliance with policies, procedures, and employment laws while promoting employee engagement and performance.

About the role:

The HR Generalist – Team Member Relations supports a positive, productive workplace by managing day-to-day employee relations and contributing to key HR initiatives in a manufacturing environment. This role requires strong interpersonal, communication, and analytical skills to address workplace concerns, ensure policy and legal compliance, and promote fairness and accountability.

Key responsibilities include conducting internal investigations, advising managers on performance and conduct issues, and ensuring consistent application of HR policies. The Generalist works closely with employees and leaders to manage sensitive matters with discretion and professionalism.

Beyond employee relations, this role supports training and development by identifying skill gaps, coordinating learning opportunities, and helping implement development programs aligned with business needs and talent strategies. Success requires a strong understanding of HR principles, employment law, and organizational dynamics in a manufacturing setting. This is a hands-on, people-focused role ideal for an HR professional who thrives in a fast-paced, collaborative environment.

Location:

Canadian Headquarters: 36 Vimy Street, Acton ON.

Responsibilities:

Serve as the first point of contact for employee relations matters and in addressing concerns in alignment with company policies.
Provide guidance to managers and employees on HR policies, performance management, and workplace best practices.
Conduct thorough investigations into employee complaints, concerns, and workplace incidents, ensuring fair and consistent resolutions.
Assist with performance management processes, including coaching managers on corrective action steps.
Support HR initiatives, including employee engagement activities, recognition programs, and workforce planning.
Escalate high risk or sensitive employee relations issues to Global HR Partner.
Manage leave of absences and disability for the Acton office location
Coordinate and execute training and development initiatives as directed by senior HR leadership via annual training plan.
Create content and support in the administration of learning management systems and training platforms as needed.
Looks after the content of the company handbook; maintains and updates policies as required.
Ensure compliance with all employment laws, company policies, and HR best practices.
Attend meetings outside of regular work schedule to support team members on midnight shift as required or at least once a month.

Qualifications:

Minimum three (3) years of HR experience with a focus on compliance and employee relations in a manufacturing or industrial environment.
Post-secondary degree / diploma in HR, Business Administration or related field
CHRP/L designation is considered an asset.
Knowledgeable
Proficiency in HRIS systems (ADP WFN) and MS Office Suite is required; experience with AI preferred
Strong problem solving and organizational skills
Excellent communication skills, with the ability to build trust and maintain confidentiality.

Why join Superior Glove?

Superior Glove is an equal opportunity employer, and we encourage and welcome applications from candidates from all backgrounds. We are committed to fostering an inclusive work culture to ensure every voice is heard and valued. When you work at Superior Glove, you are part of the family!

Some of the benefits/perks include:

Yearly contenders and recipients of multiple prestigious awards including Canada’s Best Managed for over 10 years, Canada’s Safest Manufacturer, Achievers 50 Most Engaged Workplaces, Canada’s Excellence Business Award and more!
Enjoy our Recognition Program to gain access to fantastic rewards!
Access to our on-site fitness lessons, equipment, “Grab and Go” bikes and more
Take part in community and company events, staff lunch adventures and annual barbeques!