HR Services Coordinator

A full-time flexible role working from home
Work across a diverse portfolio of clients, undertaking varied tasks
Competitive salary package with professional development opportunities

About Essential HR
We are a leading HR consulting organisation, delivering outsourced HR solutions to small and medium-sized enterprises across Australia. We pride ourselves on providing practical, technology-enabled HR support that drives compliance, efficiency, and great employee experiences. Due to company growth, we are expanding our current team of experts!

What We Offer
Flexible, remote WFH environment
A role that goes beyond day-to-day administration
A supportive team structure & collaborative work environment
Variety, with a portfolio of clients across multiple industries
Competitive salary package and benefits including paid wellbeing days
Opportunities for professional development and career progression
About The Role
We are expanding our team and looking for a dedicated HR Services Coordinator. You will play a vital role in supporting our clients through a combination of HR administration, systems management, and emerging HR advisory work. Reporting to the Managing Director, this position is ideal for a capable and motivated HR professional looking to broaden their experience, learn and develop, ready to step into a more client-facing, HR consulting-focused role.

Main Responsibilities
Act as a key point of contact for clients, providing first-level HR advice and system support in line with policies, procedures, and best practice
Support the implementation, setup, and ongoing management of Employment Hero across multiple client businesses
Maintain and update client HR systems to ensure accurate employee records, contract management, and HR documentation throughout the employee lifecycle
Provide HR administrative support to the consulting team across a wide range of client projects, audits, and day-to-day HR tasks
Coordinate training and development activities for clients, including workshop logistics, materials, and reporting
Maintain accurate client records and data within HR systems, ensuring compliance with privacy and Fair Work obligations
Provide support on additional HR projects and initiatives as required
Proactively identify client needs and provide solutions that enhance their HR processes, compliance, and employee experience
Develop positive and professional client relationships, building trust and confidence in Essential HR’s services
What You Will Bring
HR qualification or studying towards a qualification
At least 5 years’ experience in a generalist HR administration or HR coordinator role, supporting end-to-end HR processes across the employee lifecycle
Comfortable working in a remote or hybrid environment and managing client relationships virtually
Solid knowledge of HR administration processes and employment lifecycle management
Strong organisational and time management skills with the ability to manage competing priorities and deliver outcomes within agreed timeframes
Proficiency in managing and maintaining cloud-based HRIS platforms — experience with Employment Hero is highly desirable.
Strong written and verbal communication skills, with the ability to prepare professional documents and communicate clearly with clients and team members.
Strong understanding of confidentiality, privacy obligations, and record-keeping requirements within an HR environment.
Knowledge of Australian employment legislation, modern awards, and HR best practice processes.
Strong relationship-building skills with the ability to engage confidently and professionally with clients, team members, and stakeholders
A responsive and client-focused approach, with a strong sense of urgency
To Apply
Click apply and upload a current Resume addressing the above criteria, and why you are passionate about the role, and joining our growing team.

Application Process
All applicants will be contacted via email in the first instance to advise if progressing or if unsuccessful. For further information and a confidential discussion contact our friendly Recruitment / HR Partner Michaella on 0434 +83 743 / michaella.prow@esshr.com.au
Please note, you are required to currently be in Australia, with full working rights to be considered.