IBT| No| 1 BPO Company in Middle East Senior Information Technology Support Engineer
- Category: BPO Jobs
- Location: Ahmedabad, Gujarat
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 23K to 32K
- Published on: 2025/09/30
We are in IBT Hiring Senior IT support Engineer - L3 position in our office in Ahmedabad, India. Salary:100,000 INR. Job Description: • Strong Experience in managing Windows Servers 2012R2, 2016,201+ etc. • Strong Experience in Exchange 2010,2013,2016,201+ and Office365 • Strong Experience in services such as Active Directory, DNS, DHCP, IIS, WDS, File Share & Print, • Experience in Microsoft Azure & Office 365 Implementation and Migrations. • Knowledge in Microsoft Teams, Zoom Meeting, etc. • Working knowledge in Linux flavor such as Ubuntu, CentOS, RedHat. • Implementation knowledge of Server Hardware such as HP ML/DL Servers, Dell Power Edge, IBM xSystems, etc. • Experience in Network domain including Cisco Products, Routing Protocols, Configuration of network devices. • Administrative Experience in Storage Devices such as QNAP, Buffalo, HP MSA 2040/50, Synology, EMC etc. • Strong Experience in Backup solutions such as Veeam Backup & Replication, Veritas/Symantec, Acronis Image Backup. • Strong Experience in virtualization solutions such as VMWare & Hyper-V. • Experience in Firewall & UTM Devices such as FortiGate, SonicWALL, etc. • Experience in End Point Protection & Security products such as Sophos, TrendMicro, FortiGate EMS, etc. • Knowledge in Webservices such as DNS, Hosting Panels, SSL Certificates, Multi-tenant Hosting, etc. • Administrative Knowledge on telephony systems such as Avaya, Cisco, Grand Stream, etc. is a Plus. • Strong team player with openness to learn new technologies and solutions in the market. • Strong communication and interpersonal skills to tackle customers issues. • Strong technical documentation skills such as Configuration, Diagram, Logical Design, etc. • Knowledge in industry framework such as COBIT, ITIL is a Plus. • Knowledge on Information Security will be an added advantage. • Preferred Certification: RHCE, MCSC, MCITP, Microsoft Office 365 Administration, ITIL V3/4 Foundation Job Requirement: • strong Communication skills in English & Hindi. • Carry on more than 8 years of experience in IT ( L3 Support). • Wiling to Relocate to Ahmedabad. • Candidate who's ready to join immediately is preferable.
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