Information Technology Administrator

You are passionate about all things wellbeing, driven by new challenges and excited about the idea of joining a team in the mental health field. Does that sound like you? Then read on!

We’re on the lookout for a IT Administrator to join our amazing team as we expand to new markets and territories.

We’re a growing company breaking new moulds and exploring new horizons, and we’re looking for passionate, driven individuals to join us for the ride!

Your main tasks:
• Monitor and maintain networks and servers
• Document processes, as well as backing up and archiving data
• Develop data retrieval and recovery procedures
• Design and implement efficient end-user feedback and error reporting systems
• Ability to provide IT Desktop support remotely to all users within the organisation when necessary
• Provide IT support to the Tech department as required
• Keep up to date with advancements and best practices in IT administration
• Troubleshoot problems with systems and programs

What you’ll need to succeed:
• At least 5+ years of experience in a similar role
• Extensive experience with IT systems, networks, and related technologies
• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or similar
• Professional qualifications in Microsoft, Oracle, Cisco, or similar
• Working experience of Microsoft Azure environment
• Experience in sharepoint administration
• Experience in administering and troubleshooting Microsoft 365 products and services
• Experience in Exchange Admin centre
• MDM and MAM knowledge is advantageous
• Solid knowledge of best practices in IT administration and system security
• Solid experience of working on projects and managing your time in a remote environment
• Strong communication and conceptual thinking
• Analytical, problem-solving, and strategic thinking skills
• Strong aptitude for financial planning and mathematical literacy
• Can manage workload with definitive timelines
• Have a strong work ethic and an eagerness to learn

What we would offer you:
• Full-time remote work: Work from the comfort of your home, a cafe, a co-working space, or live out a full-on digital nomad lifestyle around the world - whatever tickles your fancy!
• PTO: 33 days of annual leave (including public holidays), along with your birthday off.
• Growth and development: From day one, our investment in your learning, development, and career progression is a top priority. And with the rate we are growing at, there are plenty of long-term career opportunities where talent is identified. Take 5 fully paid L&D days on us!
• A team that feels like family: You'll be joining a fun, supportive team that prioritises high autonomy, collaboration, and authenticity above all else. We also host regular team socials and events monthly!
• Culture & engagement: Our approach to culture encourages transparency, ownership and honesty. We have no room for toxicity, bureaucracy, micro-management and BS here at Plumm.
• Wellbeing: In addition to a subscription to all of Plumm's services, you are entitled to paid mental health and sick days. Being in the mental health space, your wellbeing comes first.
• Employee share options!

Remuneration : Up to 60,000 INR per month (720,000 per annum)

About Plumm

Plumm is one of the UK's leading workplace mental wellbeing platforms, connecting employees with 200+ accredited therapists and specialised coaches globally.

We are committed to diversity and equality at every level, and are proud to have brought together an incredibly talented international team of 50+ from 7 countries, speaking 20 languages so far! As an Equal Opportunity Employer, we ensure that at all stages of our hiring process, your education level, background, race, religion, colour, sex, age, ****** orientation, national origin, or disability will not affect your chances for selection