Information Technology Supervisor

Skills:
ITIL Framework, Project Management Software, Cloud Services Management, Cybersecurity Protocols, Network Infrastructure, Data Privacy Compliance, Troubleshooting and Support, Vendor Management,

Company Overview

TGB BANQUETS AND HOTELS LTD, located in the bustling heart of Ahmedabad, is a prominent landmark in the city. With 35 rooms, 2 suites, and dynamic restaurants and banquet halls, the Grand Bhagwati exudes energy and charm. As a key player in the Hotels and Motels industry, the company boasts a vibrant team of 51-200 employees. Visit us at thegrandbhagwati.com to explore more about our hospitality excellence.

Job Overview

We are seeking a dedicated Information Technology Supervisor to join our dynamic team at TGB BANQUETS AND HOTELS LTD in Ahmedabad. This is a full-time, mid-level position, ideal for professionals with 4 to 6 years of experience in IT supervision. The ideal candidate will possess expertise in a range of IT domains and demonstrate skills necessary for effective management, support, and ongoing technological enhancements within our hotel environment.

Qualifications And Skills
• Proficiency in the ITIL Framework to ensure effective IT service management and delivery within our organization.
• Experience with Project Management Software for planning, executing, and closing IT projects, ensuring alignment with business objectives.
• Strong knowledge of Cloud Services Management to oversee the integration and optimization of cloud-based solutions.
• Expertise in Cybersecurity Protocols to safeguard our digital infrastructure from emerging threats and vulnerabilities.
• Competence in Network Infrastructure management to maintain seamless operations across hotel premises.
• Experience in Data Privacy Compliance to ensure protection of guest and employee data in accordance with relevant regulations.
• Proficient in Troubleshooting and Support to effectively resolve technical issues and minimize downtime.
• Adept in Vendor Management to handle relationships and negotiate contracts with technology service providers.

Roles And Responsibilities
• Supervise daily operations of the IT department, ensuring efficient functioning and prompt resolution of technology-related issues.
• Implement and maintain IT policies, systems, and procedures in alignment with organizational goals and industry best practices.
• Manage the integration and maintenance of hardware and software systems across hotel facilities.
• Coordinate and oversee IT projects, ensuring timely completion and adherence to budget constraints.
• Evaluate and recommend technology solutions to enhance service delivery and operational efficiency.
• Ensure the integrity, security, and efficient operation of the organization's IT infrastructure.
• Train and mentor IT staff, promoting skill development and adherence to company standards.
• Collaborate with other departments to assess and resolve technology requirements and challenges.