Information Technology Technician

Job description
Who we are:

ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation.

Alten Ltd is looking for an IT Technician to join our team in Derby. This is a fantastic chance to join a fast-growing company with strong core values of; Excellence, Accountability, Integrity and Service.

Job Purpose:

Support the Service Desk activity and participate in the deployment of the Alten IT strategy in the UK.

Your main responsibilities will be:
• Communicating with users to find and fix problems.
• Creating documentation, guides and processes.
• Servicing and fixing IT equipment, including printers, projectors and networks.
• Setting up new equipment and upgrading existing systems.
• Setting up new users accounts and profiles and deal with password issues.
• Managing IT assets and mobile fleet.

Experience required:
• BTEC in IT or equivalent. BSc could be considered.
• Skills as first line support helping users with common IT issues hardware, software.
• Maintaining IT equipment : laptops, printers, phones, TVs.
• Managing IT accounts using Active Directory and Entra ID, use of Exchange, Intune.

What we offer:
• Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance.
• Pension scheme with company contributions up to 6%.
• A challenging position in a fast-growing company with a quick career development for its best talents.

Any doubts?

Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.