Inside Sales/Customer Service

The Customer Service Representative is responsible for inputting customer orders, completing paperwork processes in their department and maintaining showroom stock. We are looking for a reliable candidate that can work in a fast paced environment and is proficient in computer data entry. Familiarity and product knowledge in the construction industry is preferred.

Responsibilities of the role include:

Input customer orders and returns in compliance with store procedure
Work as a part of a team to ensure smooth operation with other departments
Be friendly, courteous and helpful to all customers and staff
Handle customer inquires and complaints
Complete purchase orders when necessary
Keep merchandise displays stocked and attractive
Acquire product knowledge
Maintain product price point and identify stock discrepancies
Be fully knowledgeable about company policy and procedures
Attend all training courses requested by management in relation to store procedures, safety, products, etc.
Working at PacWest

This is a full-time, permanent position working Monday to Friday. We offer full benefits and RRSP matching!

We’ve been fortunate to hire some great people, and they’ve fueled the growth that has us hiring again. We hope you’ll be the next person to join the PacWest team.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Work Location: In person