Fortune Brands Innovations 3.4 3.4 out of 5 stars Westerham TN16 1DE Full-time Fortune Brands Innovations

Internal Sales Executive - UK

Westerham, England, United Kingdom Customer Care Executive Posted 7-Jul-2026
Actively Hiring Remote / WFH Full Time
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Job at a Glance

Category
Customer Care Executive
Location
Westerham, England, United Kingdom
Job Type
Remote / WFH
Company
Fortune Brands Innovations 3.4 3.4 out of 5 stars Westerham TN16 1DE Full-time Fortune Brands Innovations
Status
Open & Active

Job Description

Internal Sales Executive (UK)

Office / Hybrid ¦ Sales ¦ UK

Build relationships. Drive growth. Be a trusted sales partner.

We’re looking for an enthusiastic and commercially minded Internal Sales Executive (UK) to join our Sales team and play a key role in driving sales growth across a defined UK customer base. Hybrid position based out of either Wolverhampton (WV) or Westerham (TN) sites.

This is a proactive, telephone-based sales role focused on developing customer relationships, delivering confident product knowledge, and identifying opportunities to grow revenue across our full product portfolio. You’ll work closely with Specification Managers and the wider Sales team, using insight, structure, and strong communication to achieve agreed sales targets.

If you enjoy consultative selling, thrive on customer interaction, and want to develop your sales career within a supportive, performance-driven environment, this role offers real progression and visibility.

What You Will Be Responsible For

You’ll have ownership of a defined UK customer base, with the freedom to manage your activity and drive results.

Driving Sales & Customer Growth

Presenting Fortune Brands product propositions to customers within your assigned UK customer base
Developing strong, long-term customer relationships to promote the full product portfolio
Identifying and converting growth opportunities through proactive account development
Clearly communicating quarterly promotions and commercial initiatives
Product Knowledge & Training

Delivering structured product training sessions to educate customers on features, benefits, and applications
Building strong knowledge across the full product range, including competitor and market awareness
Confidently positioning product advantages in a consultative, value-led way
Sales Activity & CRM Management

Proactively managing sales activity using CRM systems (primarily HubSpot)
Maintaining accurate and up-to-date customer records, contact matrices, and opportunity tracking
Managing your customer base efficiently in line with agreed call cycles and priority focus areas
Collaboration & Reporting

Working closely with Specification Managers and the wider Internal Sales team to deliver revenue targets
Reporting performance against sales targets and KPIs, sharing insights on wins, challenges, and trends
Participating in quarterly Focus & Sales meetings
Supporting customer service-related queries where required
Continuous Improvement

Taking ownership for identifying issues, proposing solutions, and improving ways of working
Maintaining clear and accurate reporting on performance results and market insights
Undertaking other duties that reasonably fall within the scope of the role
For This Role We Would Need You To Demonstrate

You’ll be a confident communicator with a consultative sales mindset and a genuine interest in building customer relationships.

You’ll bring:

Strong telephone-based sales capability, with a professional and engaging communication style
Proven experience in relationship-building and consultative selling
Effective objection handling and negotiation skills
Strong written and verbal communication skills
The ability to quickly learn and confidently present product features and benefits
Experience using CRM systems (HubSpot advantageous) and content tools such as Showpad
Strong planning and time-management skills, with the ability to manage competing priorities
A results-driven mindset, focused on achieving sales targets and KPIs
The ability to analyse performance data and clearly share insights
A proactive, positive attitude with a willingness to learn, adapt, and share knowledge
What Your Colleagues Say About You

A confident and engaging communicator
Customer-focused with a consultative sales approach
Highly organised and able to manage multiple priorities
Proactive and solutions-oriented
Detail-focused with a strong sense of accountability
Core Competencies

Cultivates Innovation – Always remain curious
Active Learner – Take every opportunity to grow your capability
Collaborates – Use your network, sharing knowledge and skills
Plans and Aligns – Make it relevant, make it purposeful
Our Purpose, Values & Behaviours

At the heart of everything we do is our belief in being a Home for all, empowering people to Make a Difference.

We:

Think Big, Learn Fast
Work It Together
Make The Hard Call
Our values guide how we show up every day:

Aligned in how we work together
Agile in the face of change
Accountable to our promises
Action-led, with integrity and transparency
Why Join Us?

We reward not just the results but the positive impact you make along the way. With a pay-for-performance culture, we value curiosity, collaboration, and the drive to keep improving.

The Benefits

33 days holiday (inclusive of Bank Holidays)
Annual Incentive Plan
Employee Assistance Programme
Life Assurance & Pension Plan
Health & Wellbeing Programme (including health cash plan)
High Street Reward Scheme & Refer a Friend Programme
Free Parking & Eye Care support
Flexible working model
Employee Recognition Programme
Our Hiring Process

If you haven’t heard from us within 4 weeks, please consider your application unsuccessful.

Note for Recruitment Agencies: We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply.

Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name.

In addition, Aqualisa completes our portfolio with its market-leading digital showering technology.

Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products.

With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow.

Watch our short video to discover more about Perrin & Rowe, Shaws, Riobel and Victoria + Albert – the brands that make up the House of Rohl.
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Job Details

Category Customer Care Executive
Location Westerham
Posted 2026-07-07 06:10:02
Type Remote / WFH
Status Active

Posted By

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