Internal Sales Representative

Commercial Laundry & Dishwashing Equipment


Looking for candidates from either

Brisbane, Adelaide or Melbourne


Industry leading, family-owned business with excellent reputation
Monday - Friday full-time office role
Company incentive programme

You will:

Drive growth as an Internal Sales Rep within a great team
Manage accounts and support Sales Executives to build business opportunities
Work with our shared internal sales desk to help process orders for our sister companies JayChem and Symbio as well as Richard Jay sales
We are looking for an energetic Internal Sales Representative who is hungry for a sale. You will be accountable for developing and nurturing client relationships, driving sales revenue and contributing to the growth of our organisations by skilfully closing lower value, fast moving sales, focussing on LG or small chassis commercial laundry equipment.


Your primary focus will be on inbound and outbound sales activities, generating sales leads, managing sales opportunities, and closing orders. You will collaborate closely with our clients, territory sales executives, operations, and customer service teams to achieve individual and team sales targets.


Ideally you will be a Microsoft Dynamics champion who would also be able to help with our updated ERP system, testing and roll out.


What You Will be Doing:

Manage and grow a portfolio of internal accounts
Make outbound calls to customers and prospects
Handle inbound sales enquiries - phone, website
Cross-sell and up-sell products to reach individual KPI's and business targets
Prepare and follow up quotes
Work alongside Sales Executives
Log details of all customer interactions in the CRM system
Responsibilities of the role include:

Identify and qualify sales leads through effective prospecting techniques
Engage with potential clients via phone, email and online platforms
Prepare accurate quotes
Understand client needs and provide tailored solutions to drive sales
Build and maintain strong relationships with existing and potential customers
Negotiate and close sales deals, ensuring customer satisfaction
Collaborate with cross-functional teams to resolve any customer issues or concerns
Utilise relevant systems/software to manage and track sales activities, pipeline, and customer interactions
Remain updated on industry trends, market conditions and competitors' offerings
About you:

To be considered for the role of internal Sales Representative, you will possess:

Full, unrestricted working rights in Australia
Proven experience in Telesales, Telemarketing or a related field
Exceptional communication and interpersonal skills
Strong negotiation and closing abilities
Self-motivated and target driven mindset
Excellent organisational and time management skills
Ability to work collaboratively as part of a team
Proficient computer skills and sales/pipeline tracking systems/software
Strategising every opportunity to ensure the best outcome for both the business and the customer
The tenacity to deliver on personal and company goals, be accountable for your actions and share success
Ability to understand contracts and pricing proposals
In return for your contributions, we offer a competitive salary package, ongoing professional development and growth and a collaborate and inclusive work environment.


As a second-generation family company, we understand that a business's people are its No. 1 asset. This is a unique opportunity for the right person to learn about every aspect of our expanding business and become part of our national team of talented individuals. Our workplace fosters a warm, collaborative culture with a focus on mentorship and a commitment to career progression.


Richard Jay is a wholly owned Australian company with a genuine national footprint-a rarity in the commercial laundry and ware washing industry. With offices and warehouses in every state, we alone are equipped to meet our clients' delivery and servicing needs locally and immediately.


How to apply:

If you are ready to take on this exciting and challenging role as an Internal Sales Representative, please submit your resume and cover letter, outlining your experience.


We appreciate all applications, but only shortlisted candidates will be contacted for an interview.