International BPO

"MEGA DRIVE" ON 25TH NOVEMBER FRIDAY

WALKIN CANDIDATES : BANGALORE

QUALIFICATION : FRESHER / EXPERIENCE BOTH ARE WELCOME

PROCESS: INTERNATIONAL VOICE SUPPORT

Excellent Communication in English - Any Graduates / Under Graduates can also wakin for this drive. share your resumes

Connects and communicates with clients using a phone, recommending appropriate solutions based on the client’s description of their issue and their own diagnosis
• Requires excellent verbal and written skills to greet clients and clarify services being rendered
• Probing and discovering clients’ needs and understand client view point
• Provides scope of client issue(s), services to be performed, and any applicable information regarding the client and repair
• Handle complaints and objections effectively should try to resolve the same without escalation
• Maintains high levels of professionalism, courtesy and service throughout all client interactions
• Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving
• Handling client information with integrity and sensitivity
• Documents all client interactions in a customer relationship management system

SKILLS REQUIRED
• Strong written and verbal communication English skills.
• Typing Skills: 30 WPM w/+0% accuracy
• Basic understanding of the components of a computer and peripherals
• Any undergraduate, graduate, post graduate & diploma (Diploma or degree, preferably in either computing or electrical engineering, and/or equivalent industry experience)
• Total Experience - 0-2 years of experience. Previous experience in the customer service or call center is preferential
• Should be above the age of 18 years

PREFERRED QUALIFICATIONS
• 1+ years of experience troubleshooting and diagnosing Microsoft operating system issues
• 1+ years of experience troubleshooting and diagnosing Apple/Android operating system issues
• 1+ years of experience with troubleshooting and diagnosing mobile devices and their operating platforms (Android, iOS, Windows Phone/RT)
• 1+ Years of experience utilizing home theater systems and gaming consoles
• 1+ years of experience in a retail environment

Job Type: Fresher

Salary: ₹1+,000.00 - ₹24,000.00 per month

Schedule:
• Flexible shift

Supplemental pay types:
• Quarterly bonus
• Shift allowance

Ability to commute/relocate:
• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 1 year (Preferred)

Language:
• English (Preferred)

Speak with the employer
++1 +742882274
Expected Start Date: 25/11/2026