International Customer Service Advisor
- Category: Customer Care Executive
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 19K to 28K
- Published on: 2025/09/21
Job Responsibilities:
Assist US customers via phone, email, and chat, ensuring efficient and professional resolution of inquiries.
Adapt to a flexible +-hour shift schedule within specified timings, maintaining consistent performance.
Resolve customer issues promptly and provide detailed product information to enhance customer satisfaction.
Requirements:
Possess a Higher Secondary Certificate (HSC) and relevant experience in customer service.
Have at least 6 months of experience in international customer service.
Exhibit excellent communication skills, both written and verbal, to effectively interact with customers and provide clear, concise information.
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹38,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Schedule:
Evening shift
Night shift
Rotational shift
UK shift
US shift
Supplemental pay types:
Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
English (Required)
Location:
Mumbai, Maharashtra (Required)
Shift availability:
Night Shift (Required)
Willingness to travel:
50% (Required)
Work Location: In person
Speak with the employer
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