IT Project Manager Position

About Our Organisation
We are a leading public sector organisation dedicated to providing essential services and improving the quality of life in the community we serve. Our technology department plays a vital role in maintaining and improving our operations, requiring expertise in all aspects of IT infrastructure.

Job Description
The IT Infrastructure Project Manager will oversee and guide complex, high-priority IT infrastructure projects, ensuring delivery to a high professional standard. This position demands an experienced professional with broad expertise in IT infrastructure, as well as a thorough understanding of the distinct challenges and needs of technology within law enforcement environments.

Main Responsibilities:
Project Management: Oversee project delivery, aligning with internal and external policies, standards, and procedures.
Leadership and Negotiation: Provide leadership to both the team and senior management, negotiating solutions and resolving issues across various divisions and organisational boundaries.
Team Development: Lead, motivate, and develop the Project Delivery team, utilising day-to-day management and formal performance processes to support business objectives.
Customer Satisfaction: Actively manage customer needs, expectations, and satisfaction, ensuring compliance with client requirements and quality assurance standards.
Delivery Framework: Ensure the project adopts and endorses the appropriate delivery framework/methodology.
Product Delivery: Drive the delivery and implementation of project products, ensuring creation of necessary documentation for product delivery and acceptance throughout the project life cycle and post-delivery support.
Vendor Management: Oversee external vendors, including assisting in the RFT process, conducting analysis, tracking the project, managing relationships, monitoring deliverables, and providing reports.
Change Management: Manage all change management activities within the project, including coordinating training initiatives.
Requirements:
Project Management Expertise: At least 7 years of continuous experience as a Project Manager, with a proven track record of successfully delivering large-scale projects for complex organisations using contemporary project management methodologies.
Technical Oversight: Experience in managing IT infrastructure projects involving Hybrid Cloud Compute, Storage, Network, Security, Identity, OS refresh, Databases, and Unified Communications.
Vendor Management: Demonstrated experience in managing external vendors, including defining scope of work, overseeing architecture and design, and ensuring successful delivery.
Team Leadership: Extensive experience leading and motivating a diverse internal team, ensuring strong collaboration and high performance in demanding environments.
Adaptability and Agility: Ability to manage large volumes of requirements in a fast-paced environment, with flexibility to adjust to changing project needs and diverse challenges.
Certification: Certification in project management best practices (preferably Practitioner PRINCE2, PMP).
Reporting and Forecasting: Extensive experience managing project finances, schedules, and detailed status reporting, including SteerCo updates, using Enterprise Project Management tools.
Change Management: Strong background in ITIL change management and service transition, ensuring smooth adoption of new systems and processes. Experience in organisational change management to facilitate the adoption of new technologies and procedures across the organisation.
Compliance and Security: In-depth understanding of regulatory requirements and security standards relevant to law enforcement.
Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
What We Offer
A competitive daily rate + superannuation
Opportunity to work in a large public sector organisation
Flexible working arrangements
Chance to contribute to important technology projects
A supportive and collaborative work environment