IT Service Desk Technician

Required Skills/Abilities

Experience diagnosing and repairing computers
Proficiency in conducting PC software, printer and multi-function device support
Excellent technology skills and flexibility adapting to new technologies and systems
Ability to speak fluent English
Strong communications and interpersonal skills with the ability to build trust and integrity in your relationships with customers
Self-motivated, but also an excellent teammate, who can work with people at all levels of the organization
Good problem analysis and resolution, impact verification, and troubleshooting experience
Ability to explain technical issues to technical and nontechnical employees and customers.
Ability to diagnose problems across multiple IT disciplines
Willing to work weekends and holidays
Flexible work hours

Education and Experience

Minimum of 1 year of relevant work experience and/or specialized training
High school diploma or equivalent
Associate's or Bachelors degree in technology-related field a plus, but not required
Comptia A+, Comptia Network +, and ITIL certifications a plus
This description is intended to explain the general nature and level of work being performed by this position. It is not intended to be an entire list of all
activities, tasks and skills required.

We are an equal opportunity employer.

NOV is committed to building a diverse environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color,
religion, sex, national origin, disability status, protected veteran status, ****** orientation or any other characteristics protected by law.

We offer a comprehensive employee benefit package. Our company is committed to crafting a lasting impact for ourselves, our customers, and the
communities where we live and work.

About NOV

NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact.

The energy industry depends on NOVs deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future.

At NOV, we are a globally diverse happy family, driven to power the people who power the world