IT Systems Technician

As an IT Systems Technician at M Moser Associates, you will play a crucial role in supporting and enhancing our IT infrastructure to facilitate the creative and technical work of our interior design teams. You will be responsible for maintaining, troubleshooting, and providing technical support for various software applications critical to our design and project management processes. Key Responsibilities: 1. Application Support: Provide technical support for O365, Autodesk, Sketchup, and Adobe Creative Cloud applications, ensuring they run smoothly for all users. 2. Installation and Configuration: Install, configure, and update software applications as needed, ensuring compatibility and compliance with company standards. 3. Troubleshooting: Identify and resolve software-related issues promptly to minimize downtime and disruptions to design workflows. 4. User Training: Create user guides to help team members maximize their proficiency with software applications. 5. Collaboration: Collaborate with other IT team members to integrate software applications into our broader IT infrastructure. 6. Security: Implement and maintain security measures to protect sensitive design data and ensure the confidentiality of client information. 7. Documentation: Keep detailed records of software configurations, issues, and resolutions for future reference. Qualifications: · Graduate in Computer Science – BTech/BE/BCA · Basic knowledge of Microsoft Office 365, including SharePoint, Word, Excel, PowerPoint, and Outlook. · Basic understanding of Adobe Creative Cloud applications, including Photoshop, Illustrator, and InDesign. · Basic Network knowledge and skill · Strong problem-solving skills and a proactive approach to addressing technical issues. · Excellent communication skills in English, both written and verbal. · Attention to detail and a commitment to providing high-quality support. · A team player with a positive working attitude, responsible, and able to work with minimal supervision. · At least 3 years of work experience · Able to start work immediately. The candidate will need to participate in interactive creativity with the team to develop the best ways to move our business functions to the cloud with maximum interoperability of apps and services. Through our technology team in countries around the world, you will be working to support our end-users; the designers, architects, engineers, project managers, and other professionals who design and deliver amazing workplaces, campuses, and architecture around the world. Visit www.mmoser.com to see more