ITSM APPLICATION ADMINISTRATOR

Full job description
Department for Environment and Water
Job reference: 617608
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone

We are the Department for Environment and Water (DEW), an organisation that leads the way in conserving, sustaining, and creating prosperity for South Australia. We influence government decisions and deliver high-quality policy, programs, and assets that significantly affect the state's social, environmental, and economic well-being. We're passionate about inclusion, diversity, customer service, and achieving results, all through the means of innovative technology and strategic partnerships.

About the Role:


We currently have an exciting vacancy for an ongoing ITSM Application Administrator within the ICT branch of the Strategy, Science and Corporate Services division.

The ITSM Application Administrator provides advice on the development, improvement, and maintenance of IT Service Management (ITSM) systems, with a focus on the Ivanti Neurons product suite. This includes facilitating requirements analysis, assessing designs, implementing solutions and upkeep of these systems. The role will also contribute to the development of procedural and support documentation.

What can we offer you!

Working in an organisation that is contributing to significant environmental outcomes in the great state of South Australia!
Be part of a fun, collaborative and supportive team.
Hybrid working model with flexible working options including work from home available to promote work life balance.
Free entry into DEW managed Parks in South Australia.
Salary Sacrifice Benefits.
Access to our Employee Assistance Program (EAP).
Meaningful and rewarding career
Contract: Ongoing

Special Conditions:


May be required to participate in fire management or associated duties.
May be required to undertake intra or interstate travel and work outside of the normal hours of work.
This role has been designated as a Position of Trust pursuant to the standards required in the Australian Government Protective Security Policy Framework. By applying for this role you consent to being screened under the process of obtaining a National Police Clearance (NPC), and to the Department requiring you to obtain an NPC.
Remuneration: ASO5 - $85,7+0 min - $+5,413 max p.a.

Enquiries to:

Matthew Emes - Manager, ICT Service Management
Matthew.Emes@sa.gov.au
(08) 842+ 43+8

Application Instructions:

Applications are to be submitted online through I WORK FOR SA.

Applicants are to submit a pre-employment declaration, CV and letter of application (max. 3 pages) addressing the five Key Role Outcomes listed in the role description. Applicants are to use sub-headings to clearly identify their response to each outcome.

The Department for Environment and Water is committed to building a diverse and inclusive workplace. We encourage applications from people with diverse backgrounds including all ages and gender identities, Aboriginal and Torres Strait Islander, people with disability, culturally and linguistically diverse and LGBTIQA+.


Applications close: 05/0+/2024 11:00 PM
 
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