Job Description| Amazon Recruitment | Call Center Representative
- Category: Work from home Jobs
- Location: Dehli, New Delhi, Delhi
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 21K to 34K
- Published on: 2025/09/21
As a Call Center Representative at Amazon, you will be the first point of contact for our customers, providing top-tier service and support. You will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and ensure customer satisfaction. This role is remote, offering flexibility and the opportunity to be part of a globally recognized leader in e-commerce.
Key Responsibilities:
• * Respond to customer inquiries via phone, email, and chat with professionalism and efficiency.
• * Provide solutions to customer problems, ensuring a seamless shopping experience.
• * Assist with tracking orders, processing returns, and resolving issues related to payments and shipments.
• * Maintain up-to-date knowledge of Amazon products, services, and promotions.
• * Escalate complex issues to the appropriate departments for resolution.
• * Record and update customer information accurately
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