Simulation Based Customer Integration Thermal/Fluids-Technical Specialist

Job description
Description

Key Responsibilities:
• Obtain input and negotiate with Subject Matter Experts (SMEs) and Value Package Introduction (VPI) Teams to deliver product data and installation requirements to Application Engineers and OEMs.
• Make decisions related to product selection, design, and integration that impact OEM machine performance, optimization, and quality.
• Apply and improve processes such as Installation Quality Assurance (IQA), OEM integration, and product selection, using tools like Advisor, Cummins OnLine Specifications (COLS), and Global Customer Engineering (GCE).
• Develop strong working relationships with customer technical counterparts to serve as their primary liaison, communicating product change information and facilitating complex installation issue resolutions.
• Lead the translation of customer needs and the "voice of the customer" into functional product requirements to inform program-related decisions.
• Advocate for the customer and market within Cummins during new product development programs, design reviews, and product change request processes.
• Ensure correct product application and installation to meet customer system requirements and environments, ensuring prototype machine performance meets Cummins’ standards.
• Utilize Analysis Led Design (ALD) and Six Sigma tools to optimize product and system performance.
• Propose innovative customer-focused initiatives and assist with mentoring less experienced engineers.
• Lead small business impact projects or take ownership of complex components, systems, or services with greater ambiguity.
• Ensure the development and improvement of work processes and systems across functional areas within the business unit.
• Influence technical direction within a project team and continue to develop expertise in the competency areas critical to success in the role.

Responsibilities

Qualifications:
• Bachelor’s degree in Engineering or a relevant STEM field. A Master’s degree in a related discipline may be required for certain roles.

Competencies
• Machine Integration and Optimization: Combining various parts or subsystems to optimize performance, reliability, cost, and quality. Uses proven troubleshooting techniques to resolve technical issues.
• Product Application Support: Manages technical content to support customers and business operations, ensuring successful design and integration with comprehensive industry experience.
• Product Function Modeling, Simulation, and Analysis: Utilizes computational tools to predict product function and performance relative to system, subsystem, and component-level requirements.
• Product Installation Quality: Applies standard Cummins processes and installation requirements, ensuring proper product installation and minimizing rework.
• Product Problem Solving: Utilizes data-based solutions to address product issues, identifying root causes and implementing corrective actions.
• Product Selection: Guides customers to the best product solutions by optimizing specifications for easy installation in new applications.
• Technical Customer Management: Interfaces with customers, providing engineering data, documentation, and training to ensure smooth design and integration processes.
• Builds Networks: Develops formal and informal networks both inside and outside the organization.
• Communicates Effectively: Delivers clear communication tailored to diverse audiences, ensuring mutual understanding.
• Customer Focus: Builds strong customer relationships by delivering customer-centric solutions.
• Decision Quality: Makes timely decisions to drive the organization forward.
• Drives Results: Achieves consistent results, even under challenging conditions.
• Manages Complexity: Analyzes and resolves complex information to solve problems effectively.
• Resourcefulness: Effectively deploys resources to achieve objectives.
• Values Differences: Recognizes the value of diverse perspectives and cultures within the organization.

Qualifications

Knowledge/Skills:
• Can work independently with minimal guidance.
• Experience in identifying and leading process improvements within a team.
• Strong understanding of thermodynamics, heat transfer, and fluid mechanics.
• Familiarity with CAD preprocessing and post-processing tools.
• Customer-facing experience preferred.
• Knowledge of cooling systems, aftertreatment systems, or vehicle-level simulation required.
• Experience with 1D system simulation tools (e.g., AMEsim, GT Suite) is preferred.
• Experience with new power technologies such as fuel cells (PEM and solid oxide), e-axles, and batteries is a plus.

Experience
• 3-5 years of experience in thermal/fluids simulation using 3D CFD software (e.g., Simerics, Ansys, Star CCM+).
• Prior Senior or Lead Engineer equivalent work experience in a relevant discipline with a track record of technical problem-solving and decision-making.
• Knowledge of MS Office tools is preferred.
• Post-graduate (Master's) degree relevant to this discipline may be required for select roles.
• This position may require licensing for compliance with export controls or sanctions regulations.

Job Engineering

Organization Cummins Inc.

Role Category Hybrid

Job Type Exempt - Experienced

ReqID 2407716

Relocation Package No